IT Service Support Analyst
IT Service Support Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Why Built
Proudly Australian and privately owned Built is the only construction company to offer a total solution across all builtforms sectors and sizes. And were leading the industry in sustainability and digital construction methods.
Heres what youll find with us:
- Paid Parental Leave
- Additional paid leave for every year of service (up to 5 extra days per year)
Our inhouse health & wellbeing team crafts tailored programs for all staff focusing on enhancing physical and mental health to ensure you thrive. By fostering a healthy work environment and equipping you with the tools to perform at your best we prioritize your overall wellbeing.
An opportunity Built for you
As the IT Service Support at Built you will provide hardware and software support which meets user and business needs. You will manage monitor and track user related issues and resolve them. This is a great allrounder role where you will maintain all aspects of the Built IT environment.
Experience with onboarding and offboarding of new and old staff is a must have.
Typical Skills Required: Laptop Imaging Intune Autopilot O365 MS AD Azure Basics Windows Support VIP Support Printer Management Apple IPhone Video Conferencing Service Now etc.
A day in the life might include:
- Resolve service desk tickets
- Provide direct customer support via phone email instant messaging
- Assist in the deployment and setup of computer images
- Prepare and put out new software to computers as required by sites/users
The new way forward Built by you
Your success here will be defined by the energy you bring to work every day. Youll love what you do and have a roll up your sleeves and get things done approach. You wont shy away from a challenge and will always own the problem knowing youve got the full support of the team. Here are the essentials youll need for this role:
- Basic Microsoft technical understanding
- Positive cando attitude and eager to learn and grow
- Ability to look at an issue or problem and come up with a solution
Your ability to show initiative adapt to changing situations and your innovative mindset will hold you in good stead.
Ready to be a changemaker with us
Join us and improve the way the world is built. Apply Now!
Required Experience:
IC
Employment Type
Full-Time
