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About Writer
Writer is the fullstack generative AI platform delivering transformative ROI for the worlds leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine Writer empowers hundreds of customers like Accenture Intuit LOreal Mars Salesforce and Vanguard to transform the way they work.
Writers fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve missioncritical business challenges. Our suite of development tools is powered by Palmyra Writers stateoftheart family of LLMs alongside our industryleading graphbased RAG and customizable AI guardrails.
Founded in 2020 with office hubs in San Francisco New York City Austin Chicago and London our team of over 250 employees thinks big and moves fast and were looking for smart hardworking builders and scalers to join us on our journey to create a better future of work.
About this role
Can you build and teach worldclass learning experiences Do you love a challenge Are you a professional who balances polish with iterative fastpaced grit We want to talk to you!
Writer is looking for a Sr. Learning Experience Designer to empower our partners via interactive engaging learning experiences both live and ondemand. For this role were looking for a creative and polished learning experience designer who excels at ideating developing and delivering learning products.
Youll play a pivotal role in creating compelling partner certification experiences through formats such as virtual and live instructorled training selfpaced elearning video job aids assessments and trainthetrainer programs. Your goal is to accelerate our partners through worldclass scalable education.
What Youll Do
Create learning journeys for partners to uplevel their sales and technical skills.
Design and develop written video and interactive content for selfservice live and virtual instructorled and tailored delivery.
Partner with crossfunctional teams to uplevel existing education for technical and sales partner personas.
Identify and fill gaps in our learning materials.
Deeply empathize with the challenges our partners face and advocate for new and exciting opportunities to meet their needs through education.
Use researchinformed instructional strategies to design content.
Build an assessment and feedback culture that informs decisions with data.
Craft strong relationships across stakeholders.
What Youll Need
Youre an accomplished and exacting designer who knows how to own their craft to build meaningful concise and effective learning experiences for external audiences.
You have 8 years experience developing and delivering ondemand VILT and ILT learning (scripts and selfserve resources as well as designing elearning solutions using a combination of media including text graphics animation audio video and interactive facilitated content) with specific experience in:
Partner or customer learning in enterprise software
Backwards design
Social and gamified learning
Assessment design
Youre a compelling facilitator with experience in interactive and effective instruction.
Youre comfortable driving learning outcomes for generative AI with recommended (but not required) experience in AI tooling and solutions.
Youre confident and can easily build relationships with stakeholders and program managers.
You know your instructional design methodologies and UX design principles and build polished learning content.
You have experience with common tools for design authoring voiceover and video creation.
Youre comfortable with experimentation iteration and a fastpaced environment.
You prioritize selfawareness feedback and growth.
You enjoy thinking about how to better organize processes and projects and leading the way.
Youre naturally curious and love learning new things.
Note
Regular domestic and international travel required.
Work sample or portfolio required for application.
Curious to learn more about who we are and how we operate Visit us here
Benefits & perks (US Fulltime employees)
Generous PTO plus company holidays
Medical dental and vision coverage for you and your family
Paid parental leave for all parents 12 weeks)
Fertility and family planning support
Earlydetection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual worklife stipends for:
Home office setup cell phone internet
Wellness stipend for gym massage/chiropractor personal training etc.
Learning and development stipend
Companywide offsites and team offsites
Competitive compensation company stock options and 401k
Writer is an equalopportunity employer and is committed to diversity. We dont make hiring or employment decisions based on race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law. Under the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page you acknowledge and agree to Writers Global Candidate Privacy Notice.
Required Experience:
Senior IC
Full-Time