Youll work closely with our Content and Development teams as our main contact for contentrelated development requests in our Content Management System. Youll ensure accuracy consistency quality assurance and help us identify areas for improvement.
Not only will you help teams design great content youll also get to lean on design development testing analytics and marketing to create great content experiences endtoend.
Heres how
Gather content requirements and information on incoming development
Writing proofreading and editing content for clients assets
Creating content that is thoughtful consistent accessible and conveys the brand voice while shaping the product experience
Managing content in our content management system (CMS) including: offers and promotions competitive responses and personalization testing
Using data to help inform good content recommendations for our customers
Contributing to the overall content practice culture by sharing learnings and knowledge with peers
Working closely with content strategists designers marketing and product owners to create customerdriven experiences and support other content initiatives
Youre the missing piece of the puzzle
2 years of UX writing/editing and content management experience
Impeccable written and verbal communication skills
Experience writing and editing highquality copy under time constraints and pressure
Detailoriented organized and committed to using data to make contentrelated decisions to deliver a great customer experience
Bachelors degree required. Journalism marketing english and/or a related field preferred
Familiarity with content management systems and editing tools. Experience with Contentful is a bonus.
Curious mindset passionate about continuous content iteration and enhancements
Demonstrated experience in content optimization and delivering brand consistency
Able to gracefully receive and give feedback
Familiarity with content best practices meta data and design principles
Have a body of work that demonstrates a depth of skill of writing digital copy in English. French is a nicetohave.
Adept at working in a highlycollaborative lean agile environment
Passionate about modern content practices and methodologies
Knowledge of information architecture content taxonomies and design standards
Highly detailoriented and organized with exceptional analytical skills
Understand the importance of creating accessible content and how that applies to
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