Customer Care Coordinator - Healthcare 100 Remote Georgia
Customer Care Coordinator - Healthcare 100 Remote Georgia
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Job Description
Do you enjoy helping people with important decisions Are you interested in learning more about healthcare and benefits We are hiring Customer Care Coordinators who will support incoming calls from customers who have questions about their health wellness and prescription plan/coverage. You do not need a background in healthcare or insurance just a passion for learning and a desire to understand concerns provide solutions and make an impact on the lives of others. InterestedAPPLY TODAY!
RESPONSIBILITIES:
Answer Inbound Calls from Customers and Address Questions & Concerns
Provide Information About Their Insurance Coverage & Benefit Plans
Resolve Concerns to Simplify Their Healthcare Experience
Navigate Through Multiple Computer Applications with Speed & Accuracy
Adapt to Learn New Call Types When Business Needs Change & Flex Support in Those Areas
WORK AT HOME REQUIREMENTS:
HighSpeed Internet With At Least 10 Mbps Download Speed (No Satellite Wifi or Cellular/Wireless Carrier Internet Services)
Must have a hardwired internet connection via ethernet cable to modem/router that you own/are responsible for.(Continuum will ship you company equipment to use)
Must Live in One of These States: AL AR FL GA ID IN KY MS NC OK PASC TX UT VA WV WY & MD (most counties)
Dedicated Quiet & Secured Workspace with No Distractions
A USB Wired Headset with Noise Canceling Microphone
ADDITIONAL REQUIREMENTS:
18 Years Old & High School Diploma/GED
Professional Positive Attitude & Courteous Telephone Etiquette
FullTime Schedule Availability to Meet Business Needs (Includes evenings and weekends)
Willing tosubmit aDrug Test and Background Check
BENEFITS & PERKS:
$14$15 per hour Overtime during peak needs
Access up to 50 of your pay immediately after your shift
Health Insurance (Medical Dental Vision) & Other Benefits
Pet Insurance
Paid Virtual Training
Remote work environment
Opportunity for Professional Development
About Continuum Global Solutions LLC
Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. The companys Fortune500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice chat email and social technologies. Continuum has more than 16000 employees in major international markets and serves tier1 clients across multiple industry verticals. More information can be found atwww.continuumgbl.
Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity sex marital status sexual orientation disability military/veteran status citizenship status genetic information or any other characteristic protected by applicable federal state or local laws.
Continuum recruiting correspondence will always come from a talent acquisition representative with an official@continuumgblemail address addition our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to.
Required Experience:
IC
Employment Type
Full-Time
