Senior Director Human Intelligence
Senior Director Human Intelligence
Posted on :
15-03-2025
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1 Vacancy
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Job Description
Edelman is a voice synonymous with trust reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility empathy is progress and curiosity is momentum.
At Edelman we understand diversity equity inclusion and belonging (DEIB) transform our colleagues our company our clients and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all reflects and represents the world in which we live and fosters trust collaboration and belonging.
The opportunity: We are looking for you or maybe someone you know
Are you curious by nature Do you always seek to understand human behaviors in your everyday life Do you believe strategic communications can help make the world a better place Do you think the world of research needs to change and adapt to a more complex and everevolving world Do you have an entrepreneurial mindset and want to shape a consulting division If so Edelman Data & Intelligence is looking for you to join our team!
We are looking for an inspiring Senior Director to join our team. This person will be an expert in primary research (qualitative and quantitative) ready to challenge themselves and grow their skills in primary & secondary research (including social media measurement & digital analytics) and a highly skilled client manager. As a Senior Director your role will be to bring strategic thinking to your daytoday client work as well as supporting the longterm growth of our team by building successful relationships with your fellow team members colleagues and clients.
Your potential coming to life: Joining our team means you will
- Business Leader & Client Relationship Management
- In business it all starts with relationships. As a Senior Director building relationships both internally and externally will be critical to your success. Specifically you will be responsible for:
- Create build and lead relationships with Edelman teams and external clients to generate new business opportunities and build incremental/existing business
- Drive revenue growth and profitability among client accounts to meet the firms revenue goals
- Manage costs and resources across the lifecycle of each new project and manage the overall client relationship
- Establish a reputation as a goto research expert both within the Edelman network and clients
- Provide highlevel client service
- Maintain a cando attitude and a collaborative approach
Strategic Business Consultant
- Identify and understand business vs. brand vs. communication objectives in order to design research that delivers insights that drive and measure results
- Play a central role in leading and growing client accounts identifying needs and converting them into work
- Provide strategic counsel to clients throughout all stages of the research process
- Deliver compelling strategic insights effectively communicate a narrative/story that provides actionable recommendations for the client that are aligned to their business and communications objectives
- Use visual and innovative techniques to communicate your teams outputs
Talent Development and Mentoring
- At Edelman Data & Intelligence we value both strategic visionaries as well as pragmatic doers. As a Senior Director you will lead a team to achieve success and help them grow professionally. Specifically we expect you to:
- Lead a research team who manages complex research and analytics projects from endtoend delivering high quality work ontime and on budget
- Provide inspiring leadership and mentorship for team members
- Develop a team that is highly effective motivated and clientservice orientated
- Create and maintain a collaborative environment that empowers your team to move forward along their own career trajectories
- Support in training the team on core Edelman Intelligence offerings and capabilities
Qualified candidates have most if not all of the following
- BA/BS degree in related field with at least 10 years of experience in market research brand and communication consulting insights creation strategy development and/or media research
- Fluently speak the languages of communications marketing business and research and tailor those communications to audiences of all levels of expertise
- Proven team management and leadership skills
- Demonstrated experience in various types of research engagements including corporate reputation thought leadership measurement and campaign/strategy optimization and brand positioning
- Experience in working for multiple brands and/or clients across a diversity of industries at once
- Proactive collaborative approach with the ability to build strong relationships with clients and colleagues
- Intellectually curious with a consultative mindset
The team is here for you: Our team currently includes
- Fun first attitudes because whats the point of doing great work if arent having fun
- Career pathing on the mind whether you plan to stay for 2 years or 20 years we put your development and career goals as a priority
- Open space floor plan community the best research happens with collaboration and sometimes that includes input from our nonresearch coworkers
- Broader communications exposure you will get the opportunity to work alongside broader Edelman teams such as Corporate Brand Digital Assembly and more
- Open minds for new ideas and methodologies maybe its not broken but that doesnt mean we cant make it better
- Level agnostic doesnt matter if you are the boss or an intern we are all in this together
- Global Reach we have researchers you can tap into around the world
We are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your experience doesnt perfectly align with every qualification we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Required Experience:
Exec
Employment Type
Full-Time
Key Skills
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