Tenancy Sustainment Officer
Tenancy Sustainment Officer
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Job Description
Salary:
Hours per week:37 hours
Interview date:To be confirmed after shortlisting
Housing Empowering Housing Solutions for All in Wiltshire
Join us as a Tenancy Sustainment Officer and make a difference in your community. Youll have the chance to work from one of our hubs located in Trowbridge Chippenham or Salisbury with opportunities to travel across the county visiting customers in their homes.
In this role youll provide vital support to our clients empowering them to maintain their housing and avoid homelessness. From assisting with benefit applications to managing utilities and connecting them with essential services youll play a crucial role in navigating the challenges of the current costofliving crisis. Prioritising rent payments and offering budgeting assistance are key aspects of your responsibilities.
Your work will contribute to our efforts to prevent homelessness by safeguarding existing tenancies and reassuring landlords of the support available to their tenants. This approach has proven successful in both retaining housing and exploring alternative options.
Were seeking candidates with a proactive attitude capable of effectively handling challenging clients resistant to change. Understanding the struggles faced by care experienced young people is essential as youll be supporting them in maintaining their accommodation. Empathy resilience and strong relationshipbuilding skills are vital along with knowledge of landlordtenant law welfare benefits budgeting and IT proficiency.
Why us
Wiltshire Council is a friendly welcoming place to work with a One Council ethos. Thats why we focus on getting the things that matter to our people right.Explore more benefits here!
Please download and read the role description and person specificationcarefully before you apply as well asOur Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead work and act to deliver our services. We will not tolerate discrimination bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion dignity trust and respect which is underpinned by our vision and Our Identity framework.
For more details contact Sophie Noad Tenancy Sustainment Team Leader at .
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read ourstatement of commitment to equality and inclusion.
Application process
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldnt want you to miss out on any important updates or interview invitations. Thank you!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
