drjobs Member Services Representative

Member Services Representative

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1 Vacancy
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Job Location drjobs

North Little Rock, AR - USA

Monthly Salary drjobs

$ 15 - 16

Vacancy

1 Vacancy

Job Description

The Member Services Representativeposition will involve answering multiple phone lines providing customer service to agency customers receiving and processing insurance payments for existing customers drafting letters & reports and other additional clerical duties as directed by the agent or associates. We will train the right person!

Job Responsibilities

  • Immediately greet all customers entering the office in a friendly and helpful manner.
  • Take premium payments from customers.
  • Process customer policy change requests.
  • Verify phone numbers addresses and email addresses with each customer contact and update customer information.
  • Return all phone messages promptly.
  • Provideexceptional customer service.

Job Requirements

  • Possess an upbeat positive and enthusiastic attitude.
  • Excellent Communication/interpersonal skills.
  • Confident selfstarter who works well independently.
  • Professional phone etiquette.
  • Excellent Spelling and Grammar skills.
  • Great Customer Service Skills.
  • Possess an upbeat positive and enthusiastic attitude.
Monday through Friday 8:00am4:30pm

Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

About Company

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