Customer Care Coordinator - Benefits Verification 100 Remote Alabama
Customer Care Coordinator - Benefits Verification 100 Remote Alabama
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1 Vacancy
Job Description
Do you enjoy researching and identifying ways to help people Are you interested in learning more about healthcare and benefits We are hiring Customer Care Coordinators who will support Benefits Verification insurance claims for customers who need help in finding affordable payment options for highcost medications. You do not need a background in healthcare or insurance just a passion for learning and a desire to understand concerns provide solutions and make an impact on the lives of others.We offer paid training health benefits for you & your family the opportunity for professional growth and many more employer perks. Interested APPLY TODAY!
RESPONSIBILITIES:
- Answer Inbound Calls from Customers and Address Questions & Concerns
- Provide Information About Their Insurance Coverage & Benefit Plans
- Make Outbound Calls to Customers Insurance and/or Doctors Office as Needed to Verify Benefits
- Resolve Concerns to Simplify Their Healthcare Experience
- Navigate Through Multiple Computer Applications with Speed & Accuracy
- Ability to Adjust Schedule as Needed When Volume of Work Business Needs Change
WORK AT HOME REQUIREMENTS:
- HighSpeed Internet With At Least 10 Mbps Download Speed (No Satellite Wifi or Cellular/Wireless Carrier Internet Services)
- Must have a hardwired internet connection via ethernet cable to modem/router that you own/are responsible for.(Continuum will ship you company equipment to use)
- Must Live in ALABAMA or the following states to be considered: AL FL GA OK NC SC TX UT VA and MD (most counties)
- Dedicated Quiet & Secured Workspace with No Distractions
- A USB Wired Headset with Noise Canceling Microphone
ADDITIONAL REQUIREMENTS:
- 18 Years Old & High School Diploma/GED
- Professional Positive Attitude & Courteous Telephone Etiquette
- FullTime Schedule Availability to Meet Business Needs (may include weekends)
- Willing tosubmit aDrug Test and Background Check
BENEFITS & PERKS:
- $15Hour
- Benefits Eligible After 60 Days
- Access Up To 50 Of Your Pay Immediately After Your Shift
- Health Insurance (Medical Dental Vision)& Other Benefits
- Pet Insurance
- Paid Virtual Training
- Remote Work Environment
- Opportunity for Professional Development
About Continuum Global Solutions LLC
Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. The companys Fortune500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice chat email and social technologies. Continuum has more than 16000 employees in major international markets and serves tier1 clients across multiple industry verticals. More information can be found atwww.continuumgbl.
Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity sex marital status sexual orientation disability military/veteran status citizenship status genetic information or any other characteristic protected by applicable federal state or local laws.
Continuum recruiting correspondence will always come from a talent acquisition representative with an official@continuumgblemail address addition our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to.
Required Experience:
IC
Employment Type
Full-Time
