Sales Manager - Customer Solutions Center
Sales Manager - Customer Solutions Center
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. Were doing this by simplifying the insurancebuying process for all small businesses blending together a combination of technology data and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 toprated insurance providers customize their coverage and purchase and access their policies all online.
Founded in the UK in 2005 Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers one that empowers their entrepreneurial spirits.
More importantly were doing it all while taking care of our people. Weve consistently been named a best place to work including most recently ranking in Built Ins 2025 Best Companies to Work for in the US (Top 100 and Best Places to Work in Boston.
We want team members who have the drive to challenge boundaries. If youre smart and passionate about delivering brilliant customer experiences wed love to hear from you.
As a Sales Manager you will be responsible for the overall performance of the sales team a key part of the companys growth.. You are excited about establishing a performanceoriented culture and driving the team towards results. You are an experienced team leader who can provide the support guidance and training to recruit retain and motivate our staff.
As a Sales Manager you will:
Drive business results:
Establish and monitor sales objectives for the team aligning them with company goals.
Meet &/or exceed monthly sales performance targets for sales GWP and revenue
Prepare deliver and act upon sales performance reports and forecastsImplement sales strategies to increase crosssell & upsell opportunities to drive increased revenue
Lead a highperforming team:
Lead coach and develop a team of sales supervisors to improve productivity adherence quality and overall performance against KPIs
Analyze performance process and knowledge gaps across the team and propose actions to drive results
Actively enhance the team through talent management strategies including recruiting coaching and employee development
Proven ability to lead successful change management initiatives
Deliver an excellent customer experience:
Collaborate with marketing product and the customer service team to support new initiatives and ensure a seamless customer experience
Ensure compliance with company policies processes and ethical standards
What we are looking for:
Bachelors Degree Required
At least 3 years experience leading a team of sales supervisors in a performancedriven sales environment
Proven track record of leading sales teams to exceed KPIs through datadriven action plans
At least 3 years of experience in the insurance industry preferably within commercial lines
Property & Casualty license required
Proficient in CRM software and other sales management tools
Experience leading remote and hybrid teams
Communication skills:
Excellent verbal and written communication to effectively interact with clients team members and stakeholders
Analytical skills:
Ability to interpret data analyze sales trends and make informed decisions
Relationship building:
Strong interpersonal skills to build rapport with clients and maintain longterm relationships
Change Management:
Leads and supports organizational change by effectively communicating vision anticipating challenges and fostering adaptability. Develops and implements strategies to drive engagement & support of change initiatives.
Performance Orientation:
Demonstrates relentless focus on achieving and exceeding goals & consistently delivering high quality outcomes.
Takes initiative embraces challenges and maintains accountability for results while optimizing efficiency and effectiveness.
Here are some of the great benefits and perks that come from being a Simply Business employee:
Group plan for medical dental vision and prescription drug coverage
Short term disability long term disability and life insurance coverage
Participation in the Companys bonus programParticipation in 401(k) plan with a 5 employer match
Commuter benefits to help cut down on parking and public transit costs
25 days of vacation time plus 10 sick days and 10 company holidays
A genuine investment in your learning and developmentRegular team outings and volunteer opportunities
An awesome office space
A hybrid working model giving our employees great choice and flexibility to work in a way thats best for their particular job their teams and their lives.
Simply Business is an equal opportunity employer. Were committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process.
Once you apply your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community which is only made stronger by each individual at SB so youll have the opportunity to meet a variety of people throughout the process. Get excited!
Most of our first round interviews will take place over Zoom. In subsequent interviews there may be an opportunity/expectation to meet team members in person.
If it looks like you could be a good fit for the role well ask you to interview on Zoom first regardless youll need WiFi and a laptop or a 4Genabled smartphone. If you dont have access to either of these or you need support with your application get in touch with us at
Please email us with any questions or if you want to pause your application for a bit well be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business Check out our careers page: simplybusiness/careers/
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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