Nursing Assistant Patient Flow Assistant NICU

Requisition Number: 510321

Why North Memorial Health

At North Memorial Health youre part of an inclusive health team that is rooted in our values: Advocate Courageously Rally Together Respect Uniqueness and Create Impact. Empathy and care are at the heart of Norths culture which is designed to actively support each team members wellbeing and growth. Our strength lies in our diversity and we embrace the unique contributions and experiences of each person. Together we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics 6 specialty clinics 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital established in 1954 is a 385bed facility recognized as the top Level 1 Trauma center for 25 years as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009 is a 134bed facility recognized as a top hospital in the state for Women and Children Care with a Level III NICU and is the largest Family Birth Center in the state 5000 deliveries per year and over 60000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list 2023 Womens Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a nonprofit organization you are eligible for the Public Student Loan Forgiveness program. Most parttime and all fulltime positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10 off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community with initiatives that reinforce our belief in diversity equity and inclusivity to promote a workforce that enables authenticity as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions backgrounds languages beliefs and customs of our community and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths assumptions and acts of implicit bias.

About this position

The Nursing Assistant and Patient Flow Assistant shares both Nursing Assistant and Patient Flow Assistant job responsibilities.

Nursing Assistant: Responsible for assisting the care team by providing supportive comforting and compassionate care to customers and families. Receives direction and collaborates with the care team to meet identified goals of the customer shift care center and hospital. Regularly communicates with care team related to progress concerns questions or issues that arise.

Patient Flow Assistant: Provides continuous care support to all individuals involved for each customer by performing reception and clerical activities and maintaining care center workflow for team member physicians customers and families. Participates in the of Customer Safety Goals by ensuring Customer privacy and accuracy of customer identification improving effectiveness of communication among care providers and responding to customer alarms by alerting appropriate team member.

Duties may vary based on assignment of customer care units including but not limited to differences in clinical skilled required of the Nursing Assistant variations in workflow and customer record management. Actively and consistently demonstrates the mission vision values and guiding principles of Maple Grove Hospital.

Requirements

Education

High school diploma or equivalent.
Successful completion of a Certified Nursing Assistant program from an accredited school or program and successful completion of state of MN administered certification exam for nursing assistants OR completion of one 1 semester of clinical rotation within an accredited nursing program

Experience

MINIMUM EXPERIENCE KNOWLEDGE SKILL AND ABILITY REQUIREMENTS
1 years nursing assistant experience in a clinic hospital or nursing home setting preferred.
1 years health unit coordinator scheduling or registration experience in a hospital clinic or physicians office preferred.
Able to be anticipatory to the needs of the customer; to take initiative be selfmotivated and a proactive independent accountable dependable performer.
Demonstrated ability to positively interact with customers families guests and all levels of team members.
Solid PC skills to include MS applications Internet electronic medical record etc.
Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form) clearly and concisely in a manner appropriate to the audience.
Demonstrated ability to deal with conflict in a positive manner. Has an awareness of responds to and considers the needs feelings and capabilities of others.
Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
Ability to maintain quality safety and infection control standards.
Must be able to read write and speak effectively in English.

SPECIAL KNOWLEDGE SKILLS AND ABILITIES REQUIRED
Knowledge of nursing theory and practice and primary care principles and practices.
Ability to interpret cardiac telemetry rhythms and manage the electronic monitoring system.

Licensure/Certification

Basic Life Support (BLS) Certification required within 90 days of hire or transfer.

The North Memorial Health System is dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt perfectly align with every qualification listed we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Maple Grove

Hourspertwoweekpayperiod: 48

Shift: Day/Night 12 hours

WeekendRequirement: Every 3rd Weekend

Call Requirement: None

Remote or Onsite:Onsite

FLSA Status: NonExempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range:MG Nrsng Asst $20.65 $27.00 based on experience

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.