Floor Manager Coach - Livingston
Floor Manager Coach - Livingston
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Salary Not Disclosed
1 Vacancy
Job Description
NIKE Inc. does more than outfit the worlds best athletes. It is a place to explore potential obliterate boundaries and push out the edges of what can be. The company looks for people who can grow think dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers leaders and visionaries. At NIKE Inc. its about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE Inc. With a relentless focus on product knowledge and customer service Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes teammates and retail partners in the industry.
NikeLivingston is looking for a Floor Manager to join our team and provide worldclassservice to the consumer:
What you bring:
Join the NIKE Inc. team! As a Coach you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience for our consumers. You will coordinate coach and motivate the employees in your department while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets including digital services visual merchandising sales floor and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKEs initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our coaches specialize in one business area but will support crossfunctionally:
COMMERCIAL
- Leading a team who can deliver efficient receiving of product inventory accuracy to visual presentation standards
- Ensuring the smooth process of all inventories warranting our sales floor is always full presentable and achieve brand standards
- Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.
- Being responsible for monthly initiative launches
- Using our reporting tools to make the best commercial decisions
- Achieving accurate inventory to fulfill digital orders
ATHLETE EXPERIENCE
- Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
- Leading team Engagement on NIKE Community Ambassador activities
- Partnering with senior store leadership you will oversee the hiring processes including onboarding
- Being responsible for store scheduling
- Working collaboratively with store team to implement & maintain a positive NIKE culture
CONSUMER EXPERIENCE
- Leading by example and the delivery of our sales floor service and bring the consumer journey to life
- Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
- Completing specific training and share completion with athlete services
- Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership
What you get:
- One of the best compensation and benefits packages in the industry
- Opportunity for quarterly performancebased bonus
- A supportive team that valuesDiversity Equity & Inclusion
- A career at a company at the forefront of the sports and fashion industry.
- Generous online and instore employee discounts and a brandnew NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
- Four years customer service and/or retail experience at least one of those years in a Floor Manager function
- Ability to coach and develop a strong team
- Effective communicator brand ambassador and innovative leader.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours7am 10pm)which may include day evening weekends and/or holidays based on department and store/company needs.
Apply now online
We are waiting for you!
NIKE Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package casual work environment a diverse and inclusive culture and an electric atmosphere for professional development. No matter the location or the role every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.
*Relocation is not currently available for this vacancy
Required Experience:
Manager
Employment Type
Full-Time
