Warehouse Dispatcher
Warehouse Dispatcher
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Job Description
Summary:
Dispatches delivery drivers and provides driver and customersupport. Arranges schedules for workers equipment and/or service vehicles forthe conveyance of materials and products. Maintain communications with allinterested parties throughout the delivery process to ensure and facilitate thebest possible product delivery and service. Update information and systems asrequired.
RESPONSIBILITIES:
Timely dispatches drivers each morning assuring that eachdriver has the correct invoices and all drivers depart the terminal promptly.
Completes Absentee and Tardy Forms.
Makes necessary data input into ETime and AchievementBased Compensation (ABC) pay systems.
Provides driver and customer support via incoming phonecalls to the transportation department.
Maintains Trip master records driver daily record ofstatus records (Department of Transporation (DOT) Logs) and driver Manifestrecords.
Designates vehicles according to factors such as lengthand purpose of the trip freight passenger requirements preference of theuser or other factors.
May makes route adjustments or accommodations fordeliveries based on time of departure destination and expected time ofreturn.
Direct activities of drivers using twoway radio or othercommunication and investigate overdue vehicles.
Possibly confer with customers to expedite or locatemissing misrouted or delayed routes or damaged merchandise.
Retain a record of mileage fuel used repairs made andother expenses. May also coordinate the issue of equipment to drivers such ashand trucks dollies and blankets.
Other projects and responsibilities as assigned.
QUALIFICATIONS:
Education
High School diploma General Education Development (GED)or ability to read write and perform mathematics at this level is required.
Associates or Bachelors degree in Logistics SupplyChain or related field is preferred.
Experience
35 years of related work experience in Distribution orFood Service is required.
Professional Skills
Adjusting actions concerning others actions.
Using logic and reasoning to identify the strengths andweaknesses of alternative solutions conclusions or approaches to problems.
Monitoring/Assessing performance of yourself other individualsor organizations to make improvements or take corrective action.
Managing ones own time and the time of others.
Giving full attention to what other people are sayingtaking time to understand the points being made asking questions asappropriate and not interrupting at inappropriate times.
Talking to others to convey information effectively.
Considering the relative costs and benefits of potentialactions to choose the most appropriate one.
Identifying complex problems and reviewing relatedinformation to develop and evaluate options and implement solutions
Physical Demands
The physical demands described here are representative ofthose that must be met by an employee to successfully perform the essentialfunctions of this job.
Regularly required to sit stand walk and use hands andfingers to operate a computer keyboard mouse and telephone to talk and hear.
Frequently required to sit and reach with hands and arms.
Must occasionally lift and/or move up to 20 pounds.
Employment Type
Hourly
