DescriptionTitle:Hypothermia Coordinator (On Call/Weekend 12am to 8am)
Level: Coordinator
Department: Loudoun Homeless Services Center (LHSC)
Reports to:Hypothermia Program Manager
Pay Rate: $20.00 per hour
Location: Loudoun VA
FLSA Status: NonExempt; Temporary; Seasonal Onsite
# of Openings: 1 On Call/Part Time Vacancy
About Us
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception we have adapted and grown to meet community needs all while working in partnership with government and private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year our compassionate team of individuals changed the lives of nearly 2000 individuals half of which were children.Our Culture is built from our Core Values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.
About the Role
Hypothermia Coordinators are responsible for supporting the operation of the temporary Hypothermia program between November 15 and March 31. The Hypothermia Coordinator will set up the Hypothermia program space pick up and drop off program participants utilizing a large Shelter House owned vehicle conduct program participant orientations distribute meals schedule shower use and ensure participants needs are met. Hypothermia Coordinators will provide participants with information on resources such as the DropIn Day Program and Emergency Shelter and are responsible for recording and reporting information on the participants utilizing the hypothermia program.
Duties and Responsibilities:
- The Program Manager is responsible for the hiring training development scheduling and direct supervision of all hypothermia program staff. As such the PM will:
- Assist the community coordinator in coordinating volunteer support with HC
- Collaborate and help uphold safety guidance while operating in a low barrier sheltered environment.
- Ensure that the Hypothermia Coordinators are hired trained and have access to all necessary items to perform the duties effectively.
- Provide guidance and support to all volunteers working closely with Community Coordinator. Ensuring that HC are effectively working with volunteers.
- Provide guidance and direction to hypothermia program staff as needed and during regularly scheduled one on one meetings
- Review documentation completed by hypothermia program staff to ensure it is in accordance with agency best practices
- Prepare and distribute monthly hypothermia program staff schedule; review and approve residential and hypothermia program staff timesheets and leave requests. Be able to make on the spot adjustments to the schedule that require flexibility and innovative thinking.
- Coordinate essential personnel in the event of safety/weather emergencies
- Maintain a flexibles schedule in response to the needs of the shelter and serve in an oncall capacity to help staff address crisis issues
- Participate in and facilitate staff meetings and staff trainings as directed by supervisor
- Under the supervision of the LHSC Director:
- Maintain current knowledge of Shelter House hypothermia and LHSC emergency procedures
- Ensure the facility is routinely cleaned and equipment functions properly for necessary operations
- Maintain current knowledge of emergency procedures and coordinating monthly fire drills
- Monitor the cleanliness of the building and support the HC in ensuring that the shelter is prepared for opening and closing. Track all inventory and order supplies as needed in accordance with and in consideration of the program budget
- Collaborate with the Data Quality Specialist to ensure accurate and timely data entry for the Hypothermia program and provide necessary data for program reports
- Provide direct services to program participants during regularly scheduled shift(s)
- Ensure basic needs items and services are provided with dignity and respect to program participants.
- Work closely with Assistant Director of Programs to support direct service staff and maintain ongoing communication
- Collaborate with Assistant Director of Programs and LHSC Director to address participant disputes and complaints related to their stay in shelter.
- Safely utilize Shelter House owned vehicles to drive participants to various locations.
- Notify the Management Team of any critical incidents and complete a Critical Incident Report before the end of shift for management review and submission
- Monitor the completion of HC timely completion of observation and critical incident report are completed by the end of the shift and emailed to all parties linked with the participant(s)
- Collaborate coordination and management of our volunteers while on site ensuring that the HC works effectively and professionally with them.
- Proficiently operate a personal computer fax printer copier and Microsoft Office products (email calendar drive etc.
- Exemplify the Shelter House core values of (iCARE); Inclusivity Collaboration Accountability Respect and Empowerment
- Perform other duties deemed necessary to support the program and agency
RequirementsRequired:
- A bachelors degree in human services and/or operation business management or equivalent degree and/or commensurate experience
- 3 years of program and/or staff management
- Strong public speaking and communication skills
- Strong written communication skills
- Ability to be flexible prioritize competing priorities and make sound judgments
- Willingness to work evenings and weekends
- Ability to proficiently operate a personal computer fax printer copier and Microsoft Office products (email calendar drive etc).
Preferred:
- Experience leading/ supporting programs serving homeless families
- Experience leading/managing in a residential environment
- Ability to speak a second language at a proficient level
Physical Requirements:
- Annual TB Test is required
- Ability to sit or stand for long periods
- Ability to lift items weighing 1020 pounds
Benefits
- 401K contributions with a 4 employer match
- Two SemiAnnual Team Building Events
We recruit hire employ train promote and compensate individuals based on jobrelated qualifications and abilities. Shelter Houses is free from all forms of employment discrimination including harassment because of race color sex gender age religion or religious creed national origin ancestry citizenship marital status sexual orientation gender identity gender expression genetic information physical or mental disability military or veteran status or any other characteristic protected by law.
Shelter House also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email .
ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 Any person in need of an accommodation should contact Human Resources directly for assistance.
Equal Opportunity Employer.
Required Experience:
IC