HelpDesk Analyst Jobs in Peak Systems in Fletcher, OK - USA

HelpDesk Analyst

Peak Systems

Posted on : 15-03-2025

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1 Vacancy

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Job Location

Fletcher, OK - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 15-03-2025

Job Description

Temp

Helpdesk Analyst

Job Description

Provide 100 of phone support for approximately 300 users
Provide resolution to as many calls as possible on first request
Log all calls in Helpdesk Ticketing systems
Coordinate technical assistance with other technology department team members
Document Helpdesk processes and protocols
Research hard to solve technical issues

Requirements

Previous Helpdesk/ Service Desk experience in a corporate environment
Excellent Customer Service Skills
Resourceful problem solver
Pleasant Phone Presence
Comfortable with being on the phone at all times
Desire to succeed

Rockwell Dr Fletcher NC 28732 United States of America

Required Experience:

Employment Type

Temp

Company Industry

Key Skills

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About Company

Peak Systems

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