PlannerWorks Programmer
PlannerWorks Programmer
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1 Vacancy
Job Description
Planner/Works Programmer
Coatbridge
Full Time Permanent role working Monday to Friday 08.00am 4.30pm.
Offering a salary of 28874.16 per annum plus great company benefits.
Mears have continuedinvestment in the North Lanarkshire communityfor the longterm. We have a commitment to deliver excellent services to residents whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.
Our ambition is to be recognised as the most trusted large private provider working with the public sector by 2025. Our approach prioritises where we can have the greatest impact and supports a culture that fully integrates sustainability and purpose beyond profit. This is underlined by our strategy which through robust ethical and transparent practices is built upon.
We are the largest provider of repairs and maintenance and regeneration services across the UK. Mears provide tailored rapidresponse and planned maintenance services through partnering arrangements with more than 70 local authorities Arms Length Management Organisations and Housing Associations.
About the Role:
The successful Planner/Works Programmer will be working across the corporate and housing reactive and pre plan maintenance contracts. You will ensure that all works orders are scheduled through the Inhouse appointments system repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time.
Support the scheduling of operative and subcontract resources to ensure effective resource management delivery of a customer focussed repairs service and that performance targets are met / achieved.
Ensure IT systems are operated effectively operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly.
Ensure repairs are monitored and updated on an ongoing basis in relation to job status including jobs raised booked within target time cancelled works orders repairs without appointments overdue jobs and all follow on jobs are actioned by the end of each day.
Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users clients and both internal/external stakeholders This includes but is not limited to
Maintain a high standard of Health & Safety.
Work with all team members including administrators operatives supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures.
Follow and support policies procedures initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your manager where damages occur. Provide back up to all other planners covering any absences and attend informal and formal company & client meetings and training sessions as required.
Role Criteria:
Experience of working in a pressurised environment and dealing with challenging situations
Good Verbal and written communication skills
Good time management planning & organisational skills
Good on computerised systems
Good Customer Service Skills
Right to work in the UK
It would be advantageous if you had previous experience in planning within a Social Housing environment.
All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship.
Benefits we can offer you.
25 days annual leave plus bank holidays
Annual Mears Fun Day Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave Mears supports employees to undertake paid volunteering in the community in support of our social value commitment.
Staff perks with Mears Rewards discounts of up to 10 weekly groceries holidays eye test vouchers Share save scheme plus much more.
Family friendly policies
Apply below or to discuss your application further; contact:
Vickie RudgeIf you need any help with your application process we are here to support you. We will be accessible every step of the way.
At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Closing date for applications:21 March 2025Employment Type
Full-Time
