Information Technology Support Tech
Information Technology Support Tech
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
Job Title:
IT Support Technician
Position Reports to:
IT Manager
Status (Full Part Temp):
Fulltime
Schedule/Hours Expectation:
40 hours MF Day Shift
Wage/Rate/Salary:
Dependent on Experience
Location:
Gunnison UT
Position Summary
We are seeking a dedicated IT Support Technician to deliver exceptional frontline technical support to endusers. This role is responsible for resolving hardware software and connectivity issues while ensuring a seamless user experience. Responsibilities include configuring systems and peripherals for new hires managing IT assets and inventory to ensure compliance with company standards and maintaining detailed documentation for troubleshooting processes. Additionally training users on effective system utilization and cybersecurity best practices is essential along with overseeing helpdesk tickets and escalating complex issues to senior IT staff as necessary. Passion for technology and strong problemsolving skills are highly valued in this position.
What makes you great for this role
- Proficient in diagnosing and resolving issues across various devices.
- Familiarity with ticketbased resolution systems to efficiently manage support requests.
- Strong communication skills to convey troubleshooting steps clearly to both team members and endusers.
- Ability to document review and assess troubleshooting procedures for continuous improvement.
- Excellent organizational skills both in physical and digital environments.
Job Duties & Responsibilities
- Deliver realtime support across the organization addressing hardware software and network troubleshooting needs.
- Manage IT assets by tracking software licenses maintaining hardware inventory and ensuring compliance with company standards.
- Provide training to employees on effective use of company systems and best practices in cybersecurity.
- Document troubleshooting procedures and maintain comprehensive troubleshooting documentation.
- Oversee company assets including software licensing and hardware inventory management.
Application Requirements
Apply at Christensenarms/careers
Employment Type
Unclear
