Entry Level IS Technician
Entry Level IS Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 37500 - 37500
1 Vacancy
Job Description
Location:
163 S River Rd Bedford NH 03110 United States
This is a hybrid position with inoffice and remote work flexibility.
Job Description for the entrylevel IS Technician
We are seeking an entrylevel IS Technician to join our telecom company. This role is ideal for a techsavvy individual with a passion for troubleshooting and providing excellent support to endusers. You will play a critical role in ensuring the smooth operation of our Information Services (IS) Department and supporting our employees with their technical needs.
Key Responsibilities for the entrylevel IS Technician
- Troubleshoot hardware software and network issues for internal users.
- Manage and resolve help desk tickets in a timely manner.
- Provide technical assistance for telecommunication systems including VoIP modems and video conferencing equipment.
- Install and configure hardware software and peripherals as needed.
- Document technical processes and resolutions for future reference.
- Maintain strong communication with team members and endusers to deliver excellent customer service.
Qualifications for the entrylevel IS Technician
- Advanced proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook) and other Microsoft tools.
- Knowledge of Excel formulas and Visual Basic (VB) macros.
- Basic understanding of Information Services (IS) systems including Windows operating systems networking concepts hardware troubleshooting Microsoft Azure and Microsoft Exchange.
- Applicants should at least be able to navigate these systems to create and disable users and manage email accounts.
- Excellent customer service and communication abilities.
- Ability to work effectively in a fastpaced teamoriented environment.
- Relevant certifications (e.g. CompTIA A Network) are a plus but not required.
Work Schedule for the entrylevel IS Technician
This is a hybrid position following the accounting teams schedule:
- Sunday through Thursday workweek.
- Work from home on Sundays providing remote support.
- Inoffice work Monday through Thursday at our Bedford NH location.
Applicants must be able to reliably commute to the Bedford office for the required inoffice days.
Employment Type
Full Time
