Process Improvement Manager

ABOUT THE COMPANY

Acumen LLC. is one of the nations leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participantdirected programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here we offer medical dental and vision coverage generous paid time off and incentive bonuses to those who qualify.

OVERVIEW AND ESSENTIAL JOB FUNCTIONS

The Senior Process Improvement Analyst will identify and implement process enhancements to optimize operational efficiency reduce manual efforts and elevate overall productivity to support the organizations continued growth. The Senior Process Improvement Analyst will oversee the documentation of core business systems and processes and keep them updated when changes and innovation occur.

1. Business Process Modeling:
   • Proficiently utilizing software like Visio to create detailed business process models including process flows data flows and documentation of core business systems and processes
   • Collaborating with crossfunctional teams to gather processrelated information and ensuring accurate representation in process models
2. Process Optimization and Efficiency:
   • Analyzing existing business processes to identify areas for improvement and cost reduction
   • Identifying bottlenecks and operational gaps and proposing strategic recommendations for process optimization and control implementation
   • Leveraging automation solutions (especially LCNC tools like MSFT Power Platform) to eliminate manual processes improving accuracy and efficiency
3. Project Management:
   • Effectively managing projects from inception to implementation ensuring timely delivery and successful outcomes
   • Collaborating with the development team to implement technical and reporting enhancements
   • Overseeing the introduction and integration of new processing software to enhance operational effectiveness
4. Data Analysis and Reporting:
   • Conducting indepth analysis and presenting quantitative and qualitative data to inform business decisions
   • Maintaining meticulous organization of processes data and documentation to streamline operations
   • Meeting contractual commitments to clients through accurate reporting and issue resolution
5. Collaboration and Leadership:
   • Working closely with executive management managers and crossfunctional teams to achieve the companys strategic objectives
   • Providing leadership to staff through coaching counseling and performance assessment

• Perform additional tasks as assigned
• ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies procedures standards and guidelines and act.

MINIMUM QUALIFICATIONS

• Bachelors degree in STEM discipline industrial engineering Data Analytics or a related field
• Proven project management skills with a track record of successful implementations
• Strong communication problemsolving and critical thinking skills
• Experience in Business Process Modeling and Notation (BPMN) or similar process documentation frameworks
• Proficiency in Microsoft 365 suite including Excel Outlook Word Visio PowerPoint
• Proficiency in Microsoft Power Platform including Power Automate and Power BI
• Exceptional organizational skills and attention to detail

PREFERRED QUALIFICATIONS

• MBA
• Knowledge of HIPAA and Medicaid experience
• Knowledge of FMS organizations; leverage understanding to enhance operations

Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

If you require reasonable accommodation for any part of the application process or hiring process please submit your request through one of the following methods listed below:

(a) Dedicated fax
(b) Dedicated email DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail 4554 E Inverness Ave Mesa AZ 85206 Attn Human Resources
(d) Dedicated phoneOption 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY