Check Processing Systems Analyst

SALARY RANGE

$50000 $60000

POSITION LOCATION

This position is eligible for a hybrid work arrangement. Currently 5 days of onsite work per month are required.

POSITION PURPOSE

DUTIES & RESPONSIBILITIES

• Prepare InClearings and Returns check files for processing.
• Complete data entry for on checks keying applicable MICR line information and ensuring clear image quality.
• Perform processing duties related to remote deposit capture process ATM capture process and X9 files.
• Perform research and lookups online and through the check processing system.
• Balance daily work cash letters and/or incoming and outgoing files.
• Create and transmit check image files.
• Perform daily transmissions to clients Federal Reserve Bank and/or Trading Partners.
• Maintains daily operations of check processing applications and systems.
• Adds deletes and updates check systems user information.
• Help in diagnosing and resolving system database and connectivity issues.
• Participates in disaster avoidance and recovery exercises and keeps documentation current.
• Tests and evaluates software and hardware for reliability and functionality.
• Works with technical staff for troubleshooting system performance.
• Provides suggestions in the development of Check Services strategies and policies.
• Work closely with project managers and business analysts on implementations and the setup of new clients for Check Services products.
• Conduct client site visits as required.
• Maintain internal and external documentation.
• Reviews and updates all support tickets weekly into the Check Services Queue.
• Manages support ticket queues and reassigns tickets within the department.
• Promotes goodwill and a positive image of the company.
• Assists personnel in other departments to increase understanding of system operations and effectively integrate new technology.
• Keeps management well informed of area activities and any significant problems.
• Ensures that reports are completed accurately and timely.
• Attends meetings as required.
• Ensures that work area is clean secure and well maintained.
• Performs miscellaneous projects as assigned.
• Updates technical skills as required.

EDUCATION & EXPERIENCE REQUIREMENTS

• High school graduate or equivalent required. Two years of additional college computer training or an equivalent combination of education training and experience required.
• 2 years of financial institutional experience.
• 2 years check processing systems or related systems.
• 2 years of software configuration or system support functions.

REQUIRED KNOWLEDGE

• Knowledge of the financial industry.
• Knowledge of core banking systems.
• Understanding of banking functions such as teller membership ACH & share drafts.
• Understanding of check processing systems and platforms (e.g. Jack Henry Fiserv or similar).
• Understanding of techniques and tools for detecting and preventing check fraud activities.
• Understanding of database management including SQL or database query languages.

WORKING CONDITIONS

Special

• No hazardous or significantly unpleasant conditions (such as in a typical office).
• Additional hours including Saturday/Sunday support as required.
• Occasional overnight travel for business purposes.
• Long duration of computer workstation usage.
• When designated primary or secondary in oncall rotation available 24/7 via phone or pager.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion transfer layoff and termination decisions. Wellconstructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks only incidentally related to each position have been excluded. Requirements skills and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance however should the duties responsibilities and requirements delineated be interpreted as all inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.

In accordance with the Americans with Disabilities Act it is possible that requirements may be modified to reasonably accommodate disabled individuals. However no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.