drjobs Lab Network Engineer Intern GTAC

Lab Network Engineer Intern GTAC

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1 Vacancy
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Job Location drjobs

Raleigh, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Over 50000 customers globally trust our endtoend clouddriven networking solutions. They rely on our toprated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With doubledigit growth year over year no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences not in spite of them.

Become part of Something big with Extreme! As a global networking leader learn why theres no better time to join the Extreme team.

Job Description
Position: Lab Network Engineer Intern
NonExempt:
Job Summary:
The Lab Network Engineer Intern will learn routing and switching protocols using Extreme Networks multilayer Ethernet switches. The LNE will learn how to design implement and troubleshoot networks working in the Services Lab Operations team. Candidates should have Windows and Linux experience basic networking knowledge excellent communication skills and a passion to learn technology.
The Lab Network Engineer will work in the Services Lab Operations team in Morrisville North Carolina. They will interface directly with the lab manager on a regular basis to:
Learn Extreme Networks products routing & switching protocols and lab operations
Setup networking equipment for Technical Support Engineers (TSEs) to use for customer support
Partner with TSEs to help replicate customers network issues (software hardware configuration)
Assist with lab operations (racking cabling troubleshooting managing equipment etc.
Prepare to become a Technical Support Engineer Network Engineer or a related position
Success for this position is based on the following:
Demonstrating technical aptitude critical thinking and communication skills to solve problems
Passing certifications & internal training on products & network protocols
Adhering to Service Level Agreements (SLAs) for lab setups and replications
Accurately documenting work activities in a clear and concise manner
Improving lab operations and processes on an ongoing basis
Training various lab users on systems and processes
Candidate Requirements:
Required Knowledge Skills and Abilities
Passion and aptitude for learning technology and solving problems
Strong written and verbal communication skills
Basic networking knowledge including Ethernet TCP/IP OSI model routing and switching
Experience in a serviceoriented position
Can work independently with minimal guidance as well as collaboratively with other team members
Excellent organization and time management skills
Preferred Skills
Experience working with routers and switches in a lab environment or technical support position
Knowledge of servers and virtualization (VMware Linux Microsoft)
Background Experiences
Pursuing a Bachelors degree in a computer or networking related field
Customer service experience preferably in technical support
Setting up and managing home networks (wired and wireless)
Pursuing industry standard certifications


Required Experience:

Intern

Employment Type

Intern

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