Advanced Practice Provider - Same Day Clinic Heights

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Demonstrates leadership as a clinical resource interprofessional consultant and patient/family advocate. Identifies staff development opportunities for professional growth of colleagues provides coaching to meet identified goals.

• Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal nonverbal and written communication.

• Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload promotes positive behaviors and peertopeer accountability improvement of department score for employee engagement.

• Coordinates appropriate timely patient care under physician supervisor for a defined patient population(s) focusing on identified expected unit/optimal outcomes individualized to the patient. Prioritizes care based on the patients needs abilities and preferences

• Collaborates with interprofessional team members to manage/coordinate patient care.

• Responds and is available timely to patient questions/issues that arise as triaged by clinical staff. Helps drive improvement of department score for patient satisfaction through peertopeer accountability to service standards.

• Functions as a quality care provider coordinating maintaining and promoting the health of the patient. Performs functions under physician supervision such as diagnosis use of prescriptive authority and treatment according to practice guidelines protocols and/or standing orders to ensure patient safety.

• Conducts health assessments (initial ongoing discharge as appropriate) identifies normal/abnormal health characteristics reviews medications and test reports to develop a plan of care initiate appropriate interventions and evaluates care outcomes on defined patient population(s).

• Assists the interprofessional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards policies procedures protocols and leads improvements in patient safety related processes.

• Implements department strategies to achieve financial targets and mentors others to do the same through timely documentation of care optimizing clinic workflow efficiency and other areas according to department specifications.

• Performs accurate documentation in medical records including diagnosis and CPT coding.

• Projects awareness and understanding of resource allocation based on patient needs and staff experience knowledge and skills.

• Contributes to department plans for resource utilization and capital needs to meet department financial target.

• Promotes quality health care through integration of current research into practice and participation in research/evidencebased activities. Leads and identifies opportunities for practice changes and performance improvement.

• Provides education of information/knowledge in professional activities such as research presentations and publications. Expands individual clinical knowledge and coaches staff to grow in knowledge abilities skills and attitudes. Serves as clinical resource.

• Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

• For PA: Bachelor of Physician Assistant Studies from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA)

• For NP: Master of Science in Nursing

• For PA: One year of advanced practice clinical experience

• For NP: Two years of advanced practice clinical experience

• Two years of advanced practice clinical experience in primary care family medicine or outpatient internal medicine preferred

• PA Physician Assistant State Licensure For PA: Licensed and credentialed by the Texas Board of Physician Assistants AND
• PAC Physician AssistantCertified (NCCPA) For PA
• RN Registered Nurse Texas State Licensure and/or Compact State Licensure For NP within 60 days OR
• RNTemp Registered Nurse Temporary State Licensure For NP within 60 days AND
• APRN Advanced Practice Registered Nurse Texas Board of Nursing For NP AND
• Magnet ANCC Recognized Certification For NP: Certified by American Nurses Credentialing Center (ANCC) or American Association of Nurse Practitioners (AANP) as a Nurse Practitioner based on applicable patient population i.e. FNP AGNP NNP PMHNP WHNP OR
• AANP Credentialed member American Academy Of Nurse Practitioners (AANP) For NP: Certified by American Nurses Credentialing Center (ANCC) or American Association of Nurse Practitioners (AANP) as a Nurse Practitioner based on applicable patient population i.e. FNP AGNP NNP PMHNP WHNP AND
• AP Prescriptive Authority Texas Board of Nursing For NP only AND
• DEA Narcotics License (DEA) For NP and PA within 6 months AND
• BLS Basic Life Support (AHA) For NP and PA

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Use of critical thinking skills and clinical judgement to work autonomously as defined by the Board of Physician Assistants

• Accepts accountability for outcomes in healthcare

• Uses therapeutic communication to establish a relationship with patients families and interprofessional team to collaborate on the plan of care

• Strong organizational and problemsolving skill as evidenced by capacity to prioritize multiple tasks and role components

• Ability to exercise judgment in interactions with physicians interprofessional care team and patients and their families

• Demonstrates proficient time management skills

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) Yes

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

With locations throughout the Greater Houston area Houston Methodist Primary Care Group (HMPCG) is dedicated to providing quality patient care for the entire family. HMPCG is proud to be a part of Houston Methodist and its family of hospitals ensuring efficient access to specialty and hospital services whenever the need arises. As members of the Greater Houston community HMPCG is committed to the wellbeing of its patients providing the right care at the right time in convenient locations throughout the Houston area.