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Join our Case Management team at BIDMC and make a meaningful impact in patient care! Qualified candidates are eligible for a signon bonusapply now to take advantage of this opportunity.
The Discharge Planning Assistant will be supporting the Case Management Department at Beth Israel Deaconess Medical Center in Boston MA.
Job Description:
The Discharge Planning Assistant is an active member of the care transitions team working collaboratively with the Inpatient RN Case Managers. The Discharge Planning Assistant is responsible for performing administrative and operational functions needed in organizing the Care Transitions Department.
Reporting to Care Transitions leadership the Discharge Planning Assistant will provide direct administrative support to the discharge planning process. This position will spend time on clinical units and directly interact with patients and their families clinical and ancillary hospital staff and other internal and external customers.
Duties/Responsibilities:
- Supports the care transitions discharge functions by entering referrals as directed. Supports the gathering of clinical information for payor authorizations. Provides required documentation to thirdparty vendors in order to secure postacute transition services
- Provides direct support to the RN Case Manager in the clinical units
- Verifies patient demographics including address telephone number and insurance.
- Verifies the presence of health care proxy.
- Distributes regulatory notices and completes all required documentation.
- Assists with securing patient resources as requested.
- Assists with postacute referral process and monitors status and follows up on screening determinations as necessary.
- Identifies innetwork providers for example VNA DME vendors rehabilitation facilities etc.
- Collaborates with the RN Case Manager to facilitate timely discharge to the next level of care.
- Demonstrates thorough knowledge of various computer/information systems to perform assigned duties including but not limited to Careport EMR and Outlook
- Collects/inputs data or information in appropriate databases as indicated by the Care Transitions leadership.
- Provides documentation to patient/family/caregiver under the direction of RN Case Managers.
- Independently identifies and communicates any problems or issues that affect departmental goals and outcomes.
- Performs routine tasks such as opening mail providing accurate and appropriate information to callers and other clerical duties.
Education:
- Required: High School Diploma or GED
- Preferred: Associates Degree or Bachelors Degree
Experience:
- Required: Excellent computer skills including proficiency with various computer systems to performed perform assigned duties including but not limited to Meditech Epic Cerner MS Outlook
- Strong communication interpersonal and customer service skills
- Excellent assessment and problemsolving skills
- Preferred:
- Knowledge and understanding of medical terminology
- A minimum of 2 years experience in healthcare
- Knowledge of PostAcute community resources
- Strong organizational and prioritizing skills
Certifications:
As a health care organization we have a responsibility to do everything in our power to care for and protect our patients our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID19 as a condition of employment. Learn more about this requirement.
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Equal Opportunity Employer/Veterans/Disabled