Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Customer Service Representative at American Leak Detection of Nashvilleis responsible for answering customer questions scheduling appointments and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential commercial and municipal customers throughout the Nashvillearea.
Benefits for our Customer Service Reps (CSRs):
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Salary: $18.00 $20.00 per hour
Customer Service Reps (CSR) Core Responsibilities:
- Answering the phones
- Explaining our services to potential clients
- Manage the customer experience
- Scheduling of appointments
- Dispatch routing and scheduling of jobs for our technicians
- Shift: 8 hour daytime shift fulltime
- Availability: General workday is Monday through Friday occasional weekend availability may be required
Customer Service Representative (CSR) Qualifications:
- Excellent customer service and telephone skills
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite
- Experience in the plumbing restoration or construction industries a plus but not required
- Experience using Salesforce is a plus but not required
About American Leak Detection:
American Leak Detection is the industry leader in accurate nondestructive hidden water leak detection. Our highly trained technicians locate hidden water sewer gas and swimming pool leaks using our advanced technology and experience developed over 40 years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers building contractors insurance adjusters apartment managers restoration specialists Homeowners Associations and municipalities.
Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
