- Identify and prospect potential clients through outbound calls emails and other digital outreach methods and followup meetings.
- Qualify inbound leads and conduct discovery calls to understand customer needs pain points and business objectives.
- Manage sales pipeline track leads and follow up to ensure prospects move smoothly through the sales cycle.
- Collaborate with the sales team to ensure smooth handover of qualified leads to account executives or external sales teams.
- Develop and maintain strong relationships with prospective and existing clients.
- Provide exceptional customer service resolving inquiries and concerns to enhance customer experience and satisfaction.
- Maintain accurate records of customer interactions sales activities and outcomes in the CRM system. Stay current on product offerings industry trends and market conditions to effectively sell solutions.
Requirements
- 23 years of experience in Inside Sales Sales Development or similar roles.
- Excellent communication skills both written and verbal with the ability to engage customers effectively.
- Strong relationshipbuilding and interpersonal skills with a focus on customer satisfaction.
- Ability to handle objections negotiate and close deals in a consultative manner.
- Familiarity with CRM systems and office productivity tools like MS Office.
- Graduate/Post Graduate (MBASales & Marketing is preferred).
Job Description -Identify and prospect potential clients through outbound calls, emails, and other digital outreach methods and follow-up meetings. -Qualify inbound leads and conduct discovery calls to understand customer needs, pain points, and business objectives. -Manage sales pipeline, track leads, and follow up to ensure prospects move smoothly through the sales cycle. -Collaborate with the sales team to ensure smooth handover of qualified leads to account executives or external sales teams. -Develop and maintain strong relationships with prospective and existing clients. -Provide exceptional customer service, resolving inquiries and concerns to enhance customer experience and satisfaction. -Maintain accurate records of customer interactions, sales activities, and outcomes in the CRM system. Stay current on product offerings, industry trends, and market conditions to effectively sell solutions. Requirements - 2-3 years of experience in Inside Sales, Sales Development, or similar roles. - Excellent communication skills, both written and verbal, with the ability to engage customers effectively. - Strong relationship-building and interpersonal skills, with a focus on customer satisfaction. - Ability to handle objections, negotiate, and close deals in a consultative manner. - Familiarity with CRM systems and office productivity tools like MS Office. - Graduate/Post Graduate (MBA-Sales & Marketing is preferred).