Instructional Designer ID
Instructional Designer ID
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Job Description
The purpose of the role is to be design and deliver training for our Customers Internals and Partners.
The ID supports the Lead ID and researches and scripts training material recording all training and supporting the creation and management of assets such as action maps learning objectives outlines storyboarding and other documents. Usually working on 12 projects at a time.
Accountabilities & Responsibilities
- Attends stakeholder/SME meetings with either the Project Manager or Lead ID to understand requirements and input into solutions best suited for the customer needs using the processes developed
- Designs and develops training and curricula supported by the Lead ID
- Develops interactive and immersive content utilizing all tools available
- SME collaboration and knowledge transfer
- Develop content that delivers high CSAT scores
- Can recommend technologies and methodologies for creating content
- Identify service improvements in processes and other areas
- Maintains and updates learning content
- Be an advocate and carry the flag for quality and innovation in our content
- Provides support services for content where required
Qualifications :
- Degree level or postgraduate qualifications are desirable particularly in a relevant field
- Proven experience as an instructional designer instructor or content creation or similar for a minimum of 1.5 years
- Familiarity with elearning platforms and tools
- Experience developing lessons curricula and small training programs
- Worked for a software company in a similar position
Required skills
- Excellent communication skills oral and written
- Attention to detail and ability to maintain accuracy
- Collaboration skills and ability to work with SMEs
- Give and take constructive feedback
- Ability to evolve and adapt with change
- Good organisation skills with ability to prioritise
- Presentation skills
- Influencing skills
- Creative thinker and innovator
- Good networker
- Knowledge of ID methodologies and technologies
- MS tools Excel Powerpoint Word
- Camtasia studio or other development tools
Preferred and not necessary
- Experience in project management
- Additional formal and professional training with certifications in areas such as LMS or Instructional Design principles and leadership are beneficial
Additional Information :
Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. Were a fastpaced highgrowth peoplecentric company delivering enterprise software for a great people experience and offering our own people a host of benefits and development opportunities. Grow with us At Unit4 we offer:
a culture built on trust giving you the freedom and autonomy to be successful;
balance with our uncapped time off policy remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize wellbeing;
talented colleagues role models and mentors work learn and be inspired by some of the best talent in the software industry;
a commitment to sustainability with initiatives such as our Act4Good program a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet;
a safe and inclusive working environment supported by our Employee Resource Groups which are open to all and include Women at Unit4 Pride at Unit4 Mental Health and Access at Unit4 and People of Color at Unit4.
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer we could ask for background checks. Subject to applicable local laws such security checks may require disclosure of personal information including criminal record declaration right to work personal identification and work history. No worries though well handle it according to local privacy laws and keep your info safe. Questions Feel free to reach out!
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
