Level 2 IT Support ZR21634JOB
Level 2 IT Support ZR21634JOB
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1-3years
USD 6 - 1000
1 Vacancy
Job Description
This is a remote position.
Schedule: Monday to Friday 9:30 AM to 5:30 PM (New York) (Includes a 30minute paid break)
Total Weekly Hours: 40
Provide remote and phonebased technical support to end users.
Troubleshoot IT issues including password resets internet connectivity and printer problems.
Assist users with computer applications such as Microsoft Office Autodesk and others.
Perform maintenance tasks including OS updates security patching and afterhours reboots.
Log all support interactions in ConnectWise PSA.
Follow established processes and procedures.
1 3 years of experience in a technical support role.
Strong troubleshooting skills.
Familiarity with remote support tools.
Ability to communicate technical issues clearly to end users.
Patient and positive attitude.
HMO coverage (available in eligible locations).
Permanent workfromhome setup.
Immediate hiring opportunity.
Steady freelance position.
1 3 years of experience in a technical support role. Strong troubleshooting skills. Familiarity with remote support tools. Ability to communicate technical issues clearly to end users. Patient and positive attitude.
Education
N/A
Employment Type
Full Time
