Store Incharge job description typically involves overseeing daily store operations managing inventory ensuring customer satisfaction and leading the team to achieve sales targets and maintain a clean and organized store environment.
Heres a more detailed breakdown of common responsibilities and requirements:
Key Responsibilities:
Store Operations:
Oversee and manage daily store operations ensuring smooth and efficient functioning.
Implement and maintain store policies and procedures.
Ensure a clean organized and visually appealing store environment.
Manage store layout and displays.
Handle opening and closing procedures.
Inventory Management:
Manage inventory levels ensuring adequate stock to meet customer demand.
Receive store and organize inventory.
Maintain accurate records of stock levels.
Monitor stock levels and reorder supplies as needed.
Conduct regular stock counts and reconcile discrepancies.
Customer Service:
Provide excellent customer service addressing customer inquiries and concerns.
Resolve customer complaints and ensure customer satisfaction.
Train staff on customer service standards.
Team Leadership:
Lead and motivate the store team providing guidance and support.
Assign tasks and responsibilities to team members.
Conduct performance evaluations and provide feedback.
Recruit hire and train new employees.
Sales and Profitability:
Meet and exceed sales targets.
Identify opportunities to increase sales and profitability.
Manage expenses and budgets effectively.
Other Duties:
Ensure compliance with company policies and procedures.
Maintain a safe and secure store environment.
Implement loss prevention measures.
Handle cash transactions and banking procedures.
Prepare reports and maintain accurate records.
Coordinate with suppliers and logistics providers.
Skills and Qualifications:
Strong leadership and interpersonal skills.
Excellent customer service skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team.
Knowledge of inventory management principles and practices.
Experience in retail operations and sales.
Ability to handle cash transactions and banking procedures.
Knowledge of relevant laws and regulations.
High school diploma or equivalent; some college or business training preferred.
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.