Warranty Administrator - Audi of West Houston
Warranty Administrator - Audi of West Houston
Posted on :
02-04-2025
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1 Vacancy
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Job Description
Summary
The Warranty Administrator will manage and optimize our dealerships warranty claim processes ensuring compliance accuracy and maximum reimbursement from OEMs.
Duties and Responsibilities
- Accurately process and submit manufacturer warranty claims ensuring full compliance with OEM policies and timelines.
- Audit repair orders for proper documentation labor ops technician notes and time stamps to reduce claim denials and chargebacks.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Act as the primary point of contact for all manufacturer warranty matters including audits inquiries goodwill requests and program submissions.
- Collaborate with service advisors technicians and parts personnel to ensure warranty documentation is complete consistent and auditready.
- Tracks warranty parts by tagging with repair order number date of replacement and date on which part may be disposed.
- Arranges for parts to be shipped to the factory or distributor or to be sped.
- Monitor and manage warranty receivables aging reports and claim status to ensure timely reimbursement and minimize outstanding balances.
Qualifications :
- 2 years of automotive warranty administration experience in a dealership setting.
- Strong knowledge of OEM warranty policies and procedures with the ability to audit and submit claims accurately and independently.
- Proficiency in dealership management systems (DMS) such as CDK Reynolds & Reynolds or similar platforms.
- Exceptional attention to detail and documentation review skills to ensure clean compliant repair orders and minimize chargebacks.
- Effective communication and collaboration skills with the ability to work closely with service parts and manufacturer contacts.
Preferred Qualifications:
- Prior experience with Audi warranty systems and programs including familiarity with Audi Warranty Policies & Procedures Manual.
- Experience navigating warranty audits and resolving denied or underpaid claims.
- Working knowledge of parts return processes and core tracking for warrantyrelated parts.
Additional Information :
Compensation (Hourly):
- Starting at $35.00 / hour
Schedule:
- FULL TIME
- Flexible work schedule
- 5 days a week / 2 days off
- Sundays off
Benefits:
- Laptop provided for approved workathome use
- Medical dental vision insurance
- 401k plan with company match
- Paid Time Off accrual
- Sundays off
- Closed for Thanksgiving day and Christmas day
- Employee discounts on purchasing and leasing cars
- Free and discounted gym membership plans
- Opportunities for career advancement within a Fortune 500 company
All your information will be kept confidential according to EEOC guidelines
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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