Service Porter Service Advisors Assistant - VW OF FALLSTON
Service Porter Service Advisors Assistant - VW OF FALLSTON
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Vehicle & Customer Assistance:
- Greet customers promptly and professionally upon arrival.
- Move park and retrieve customer vehicles efficiently and safely.
- Maintain the cleanliness and organization of the service drive and customer waiting areas.
- Ensure loaner vehicles are clean fueled and ready for customer use.
- Assist with vehicle checkins including verifying VINs mileage and noting any damage.
- Driving vehicles through the car wash when their service is completed.
Service Advisor Support:
- Fill in as the Service Express Advisor when needed performing duties such as:
- Writing customer requests.
- Explaining recommended maintenance services.
- Processing repair orders and payments.
- Providing status updates to customers.
- Assist Main Shop Service Advisors by:
- Answering phone calls and scheduling service appointments.
- Confirming upcoming service appointments with customers.
- Gathering vehicle history and relevant information for service writeups.
General Duties:
- Keep the service drive and shop area clear and organized.
- Assist with vehicle deliveries and shuttle services as needed.
- Perform light facility maintenance tasks such as taking out trash or restocking supplies.
- Support the dealerships customer satisfaction goals by providing excellent service.
Work Schedule & Compensation:
- Fulltime position including Saturdays.
- Competitive hourly pay.
- Benefits include health insurance paid time off and employee discounts.
Qualifications :
- Outgoing attitude with Customer First mentality.
- Valid drivers license with a clean driving record.
- Ability to drive both automatic and manual transmission vehicles.
- Strong customer service and communication skills.
- Ability to multitask and stay organized in a busy environment.
- Automotive experience is a plus but not required.
Additional Information :
Its time to make the most important move of your career. From our cooperative teambased approach to our more than 1000 internal advancements each year its easy to see the difference. When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
