Key User - SAP Sales Distribution

HOW YOU WILL MAKE AN IMPACT

SG 10

Position Summary: We are seeking a Liaison for Business and IT to enhance the SAP SD (Sales and Distribution) module. This role involves collaborating with business partners to align business strategies with the global SAP system platform gathering requirements and providing guidance for system changes required by business needs.

Project Leadership and Support:

• Lead and/or support projects/subprojects for the SAP SD module in accordance with the global landscape and/or business needs.
• Gather business requirements specific to SAP SD processes for system enhancements/business needs: Order Management Pricing Customer Master File Article Master File Rebates Outputs etc.
• Test new SAP functionality; develop and/or modify enduser training documentation; train end users on new SAP SD functionality; provide ongoing support.
• Support crossfunctional business processes within all SAP modules (FI Finance CO Controlling etc. with a focus on the SD Sales and Distribution module.

End User Support:

• Research and resolve enduser tickets submitted to the IT ticketing system related to SAP SD functions.
• Create and maintain documentation for processes within the SAP SD module along with researching current processes to make suggestions for process improvements.

SAP Upgrades:

• Responsible for yearly SAP upgrades including test catalogue creation organization of test users creating/collecting test documents reviewing test documents reporting errors creating all enduser documentation for system changes due to upgrade enhancements and training end users on new enhancements.

Mass Updates and Corrections:

• Maintain a power user group in key functional areas. Train power users to support testing needs and continuous knowledge sharing.
• Responsible for mass updates or mass document corrections.
• Perform daily tasks to ensure system synergies.

Order Management and Analysis:

• Responsible for analyzing and optimizing order processing ensuring accuracy efficiency and customer satisfaction.
• Oversee and analyze endtoend order management process identifying trends discrepancies order fulfillment and provide insights for process improvement.
• Monitor Backorders and cancellations that may affect demand visibility.
• Maintain accurate order records in SAP and assist in system upgrades or automation projects to optimize workflow.
• Monitor KPIs to identify process improvements by developing dashboards and reports to track order accuracy cycle times fulfillment rates.
• Collaborate with internal stakeholders to give datadriven recommendations for other areas to improve efficiency and reduce errors.
• Ensure compliance with company policies and industry regulations. 

Qualifications :

WHAT YOU BRING TO THE ROLE:

• Bachelors degree plus 2 years of related professional experience
• 2 years of SAP software application experience  preferred in Sales and Distribution applications: order entry invoice creation master file print outputs etc.
• Familiarity with order management process 
• Intermediate/Advanced MS Office experience desired applications: Excel PowerPoint Word
• Critical thinking
• Problem solving/decision making
• Data and information analysis
• Detailoriented
• Strong verbal and written communication skills
• Continental is not able to offer relocation assistance for this position
• Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.

Additional Information :

THE PERKS 

• Immediate Benefits 
• Robust Total Rewards Package
• Paid Time Off
• Tuition Assistance
• Employee Discounts including tire discounts
• Competitive Bonus Programs
• Employes 401k Match
• Diverse & Inclusive Work Environment with 20 Employee Resource groups.
• Hybrid Work
• Employee Assistance Program
• Future Growth Opportunities including personal and professional
• And many more benefits that come with working for a global industry leader!

EEOStatement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals without regard to unlawful consideration to race color sex sexual orientation gender identity age religion national origin disability veteran status or any other status protected by applicable law. In addition as a federal contractor Continental complies with government regulations including affirmative action responsibilities where they apply. To be considered you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings we encourage you to reapply for other opportunities as they become available. Further Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process please reply to or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes such as following up on an application or nondisability related technical issues will not receive a call back.

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Remote Work :

No

Employment Type :

Fulltime