Independently Work with clients cross functional team for business requirements gathering analysis and solution design.
Review user business processes and use cases create workflows and functional design during SDLC.
Provide direction and inputs to the solution development team during presales as well as SDLC processes.
Provide guidance and direction to the delivery team during the software development.
This could be in terms of functionality system integrations user interface user experience bestinclass practices KPIs review demos etc.
Work with the customer (business users) in preparing User acceptance test cases and assist in the UAT.
Subject Matter Expert (SME) with a mix of expertise in IT Systems/Tools/Technologies as well as Business Analysis/Consulting in manufacturing aftermarket domain with specific focus on warranty management and related processes.
Understand clients Asis process legacy systems architecture and functionality to come with the solution design and mapping of future systems and processes.
Candidate Requirement:
8 to 15 years of overall work experience out of which 5 years in IT Solutions/Services industry in Business Analysis area.
A good understanding of SDLC. Industry consulting experience is a plus.
Experience in enterprise custom applications for Manufacturing industries (Auto Farm equipment Construction equipment Industrial/ Heavy/ Mining Equipment etc. and good knowledge of following domain areas:
Warranty Management.
After sales and Service markets
Reverse Logistics
Experience in handling projects with Onsite Discovery / Requirements Gathering Analysis and Functional Design.
Good understanding of Agile and iterative approaches for software development.
Willingness to learn and quickly rampup for new business models in postsales for different industry segments.
Fluency in communicating in the Japanese language is a Must.
Bilingual in Japanese and English
Experience in designing executing and documenting test cases for Salesforce applications including functional regression integration and user acceptance testing (UAT).
Familiarity with Salesforce testing tools and environments such as Salesforce Inspector Workbench and other related tools.
Basic understanding of SQL with the ability to write simple queries for data validation within Salesforce.
Experience in identifying and documenting defects using tools like Jira TFS or similar bugtracking systems.
Leadership capabilities with a proven track record of managing and mentoring testing teams and taking ownership of testing deliverables from offshore.
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