Night Porter

At Amplius were on a mission to deliver homes that make a difference. As a fresh and forwardfocused social housing provider we prioritise tenant safety sustainability and smart property investment.

In our Night Porter role youll be responsible for listening motivating guiding and advocating for our customers youll be helping to provide opportunities for a more independent and better life. With each individual you will help them to make the link between housing training and employment thus providing a steppingstone to independence. Our Night Porter role will enable you to support adults through helping them to gain a sense of identity & confidence.

Location: Paines Mill HRS St Neots
Salary: Up to 22192.38 per annum (based on a 100 FTE of 23460.52 per annum)

Contract: Permanent

Your week: 35 hours per week.

Snapshot of your role

This is what your day will look like as our Night Porter:

Build and maintain relationships with individuals and external agencies to encourage general wellbeing and social interaction.

Offer assistance to our customers and other colleagues including telephone support monitoring of CCTV via remote view and / or occasionally attendance at other services when needed.

Ensure that individuals are supported in understanding and managing their tenancy maximising their income paying their rent and utilities reporting repairs and using available facilities.

Carry out and record hourly security checks of the building.

Ensure the security surveillance equipment is working efficiently and report any faults.

Help the customers understand the responsibilities of holding their licence agreement particularly with respect to keeping the property in a clean and tidy state not causing a nuisance to neighbours and paying rent. This will also include cashing up the rents on weekly basis issuing relevant Rent Arrears letters when required.

Your toolkit for success

To thrive in our Night Porter role youll need:

To demonstrate a positive can do attitude while adopting a peoplefocused friendly and approachable manner with a strong sense of commitment.

Have good administration skills with an eye for detail and ability to write clear and concise diary logs/incident reports.

Knowledge and understanding of Health & Safety legislation in the workplace.

Experience and understanding of professional boundaries when working with a vulnerable customer group.

Why join Amplius

There are loads of things that make Amplius a great place to be every colleague has the chance to grow with us make a real difference to our customers lives and ultimately be the most authentic version of themselves:

Grow with us
Your development matters to us. With tailored training programs ongoing feedback and career progression pathways we support you to advance as far as you want to go.

Make a real impact
Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.

Environmental and social impact
Were dedicated to sustainability and social responsibility taking real steps to protect our planet and foster inclusivity.

Perks of working at Amplius

26 days annual leave plus bank holidays with the ability to carry over allowance and purchase more (prorata based on contracted hours)

Pension scheme with matched contributions up to 10 plus life cover of three times your annual salary

Paid professional subscription for membership fees relating to your role

Employee Assistance Programme offering free wellbeing tools free flu jabs and more

Health cash plan giving cash back for everyday health checks such as optical and dental

Cycle to Work and Electric Car Lease schemes

High street holiday and gym membership discounts

Plus lots more once you join!

The important stuff

Were dedicated to ensuring our recruitment process is fair transparent and accessible. Reasonable adjustments will be provided upon request for all candidates.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Have any questions Contact the Amplius Recruitment Team and well be in touch to support you with any questions queries or conundrums!

Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 37000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. Were a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.