Change Manager Digital Enablement 12 Month Fixed Term Contract
Change Manager Digital Enablement 12 Month Fixed Term Contract
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Job Description
The role
The Change Manager for Digital Enablement will lead the change planning and user adoption approach for a portfolio of strategic IT initiatives that form the foundation of IT Strategy 2.0. These include cloudfirst modernisation AIenabled enterprise platforms and enhanced digital workplace experiences. The role involves working closely with project delivery teams technology leads and business stakeholders to ensure that change is well understood well managed and lands successfully with end users.
This role is critical to shifting mindset from traditional IT deployments toward a more integrated outcomefocused approach that embeds longterm value through behaviour change and usercentric enablement.
More broadly this role will sit within the firms Global Change Management function and be part of a team of change professionals supporting the firms investment portfolio. As such you may support other change initiatives across the firm. As part of the Global Change Management function you will help build change capability and a change mindset across the firm and will embed and evolve the firms transformation framework through the work that you do
Who you will work with
You will report to the Senior Change Lead and be a key member of the programme team working collaboratively with colleagues across workstreams and functions to address the human side of delivering transformation.
You will engage directly with partners lawyers directors and business professionals across regions and offices to build understanding of and advocacy for the change within these communities actively listening to and mitigating challenges around engagement and adoption. You will also engage with the firms leadership to help build effective change sponsorship.
This role involves working in a multicultural environment requiring effective communication and coordination with diverse teams.
What you will be responsible for
You will work with the Change Lead to design and deliver a change strategy and plan that delivers the outcomes (specifically the people dependent ROI) drives positive sentiment and ultimately delivers high levels of adoption in relation to new ways of working.
You will drive high awareness understanding and desire across different personas and stakeholders ensure people are set up to succeed with the right knowledge and skills and ensure high levels of adoption and embedding of new ways of working. You will track measure and course correct against agreed measures of success and will raise peoplerelated risks issues and dependencies.
You will influence the programme and its stakeholders to take a colleaguecentric approach to change and will act as a trusted advisor and deliverer in relation to change management.
You will champion the firms Transformation Framework and change management approach tailoring it to the programmes requirements.
What you will do
- Support the development and of a change management strategy and plan for IT.
- Prioritise behavioural change as the driving force of the programme and position any technical implementations as catalyst for such changes.
- Create key change deliverables including Change Readiness and Impact Assessments Stakeholder Mapping Persona Change Stories Training Needs Analysis and an Engagement Strategy / Plan aligned with the Transformation Framework.
- Work collaboratively with colleagues to develop and support communications and training plans to prepare the business for changes (both keystroke and behavioural).
- Work collaboratively with colleagues to develop and support communication and training materials such as key messages and FAQs presentations demos user guides videos and online sessions to prepare the business for changes.
- Mobilise engage and maintain colleague communities such as change champions and super users.
- Establish metrics to measure the success of change initiatives and provide regular updates to senior management.
- Identify potential risks develop mitigation strategies and address blockers and enablers of change.
- Implement postgo live activities to ensure embedding and adoption linked to benefits realisation.
- Help embed and evolve the firms change management approach and methodology.
Qualifications :
Your experience
- Experience of working within a global professional services organisation preferably in the legal sector.
- Deep experience working as a change management practitioner particularly within complex global transformation programmes.
- Track record of managing change initiatives for largescale technologyfocused transformation projects in support of a wider IT Strategy.
- Deep understanding of change management principles and methodologies.
- Experience in facilitating the integration of new systems and processes into existing operations.
- Excellent communication and interpersonal skills with the ability to engage and influence diverse stakeholders.
- Ability to work effectively with crossfunctional teams and manage multiple priorities and initiatives.
- The ability to work effectively in a matrixmanaged environment and influence and inform stakeholders and others exemplifying the firms Code of Conduct.
- Experience in reporting and providing updates to senior leadership and project teams.
- Familiarity with strategic growth initiatives and their implementation within a corporate setting.
- Strong and creative problemsolving skills.
- Confidence to identify and highlight improvement opportunities being both flexible and adaptable.
- Strategic and organisational awareness and the ability to apply these viewpoints to the detailed or peoplefocussed challenges.
- Excellent active listening skills.
- A recognised Change Management certification is desirable.
Additional Information :
Hybrid Working
This role follows our balanced hybrid working approach and as long as business needs allow you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50 of your time.
What we offer including our broad range of benefits and working environment
When you join Clifford Chance you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial wellbeing lifestyle and family friendly benefits. For more information on what we offer specifically in the UK please visit our What We Offer page on our career site.
Equal Opportunities
At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age. This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.
Find out more about our inclusive culture here
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
