This role is directly responsible for managing Projects the performance of project delivery teams and ensuring projects and client engagements run smoothly. The Manager supervises services as agreed by the client and Centroid in the contract ensures deliverables are met and is responsible for maintaining customer satisfaction.
Location: 100 Remote
Job Type: Full Time
Requirements:
Develop and maintain project deliverables; including and not limited to; milestone dates project plans statuses allocation of resources project dependencies and budgets.
Proven track record in growing existing client footprint.
Coordination of technical resources as well as facilitating the communication with clients partners and vendors.
Ability to guide teams through the planning design development testing training and implementation stages of varying technical projects.
Ability to define and manage to the scope of work purpose assumptions and problem statement with the customer and project resources.
Track manage negotiate and maintain client SOWs (Statements of Work) budgets and project resource timesheets.
Provide reports to an agreed schedule (or on request) including RAID Logging (Risks Actions Issues Decisions) plus overall project status updates (e.g. red yellow green summary status).
Ability to communicate and create potential needs for change orders with clients based upon modifications in scope or when issues are identified that impact timelines and/or budgets.
Establish and maintain strong client relationships to establish Centroid as a trusted advisor and supporter of the customers business goals.
Attend or facilitate client Project Review and Client Review meetings; areas covered will include performance reports quality process and project performance.
Transition clients to Centroids Managed Services Offering
Communicate with clients to understand their needs and explain Centroids value.
Collaborating with internal departments to facilitate client need fulfillment.
Responsible for maintaining internal monthly billing in accordance with client contracts or statement of work. This includes regular reviews and management of resources time and timesheets.
Maintain knowledge of the latest industry technologies and Centroid Service Offerings.
Required Skills:
Demonstrable experience working in a Professional Service Management capacity on largesized projects/accounts in the technical industry.
Consulting experience managing suppliers resources and clients.
Experience developing and managing technical projects.
Proven people management skills.
Proven ability to manage large accounts and/or projects.
Must possess strong written and oral communication skills.
710 years of applicable industry experience supporting large engagements
Preferred Skills:
Experience managing Oracle EBS/EPM projects strongly preferred.
Expertise in Oracle application solutions cloud consulting integration and managed services strongly preferred.
Education:
Bachelors Preferred
Required Experience:
Manager