Field Service Engineerr
Field Service Engineerr
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our client makes packaging machines. The end customer needs support when they break or would like assistance changing some functionality and things of that nature. This position is responsible for responding to client emails and calls to assess their needs and provide assistance. This often means traveling out to the customers location to perform work directly on the machine (approx. 5060 of the time in the role is travel). This person is looked at as vital by the customer and is a partner in profitability so often a great working relationship between engineer and customer is formed. This role can also help suggest other products or additional services and earn 1 commission on.
Job Functions
- Setting up fine tuning programming additional logic and performing F.A.Ts on each new project
- Responding to customers service calls & maintenance promptly and effectively
- Automating & integrating industrial packaging machinery that includes VFFS & HFFS Baggers (Vertical form Fill and Seal & Horizontal Form Fill and Seal) Scales Systems CheckWeighing Systems Metal Detection V. XRay Detection InLine Conveyor Systems Print Systems Conveying systems.
- Performing maintenance repairs system overhauls and troubleshooting on existing equipment
- Capturing customer information to complete invoicing
- Logging all customer calls & activity and tracking all expenses incurred in the delivery of the service.
MUST HAVE:
- Traveling out to the customers location to perform work directly on the machine (approx. 5060 of the time in the role is travel).
- Experience in Setting up fine tuning programming additional logic and performing F.A.Ts.
- Experience in Responding to customers service calls & maintenance promptly and effectively.
- Experience in Performing maintenance repairs system overhauls and troubleshooting on existing equipment.
Travel Info:
- $50 per diem in cash (so you can purchase whatever youd like)
- Flies out of South Bend for easy drive parking and departure.
- Flexibility on when you fly out and when you fly back depending on how you prefer to travel so you can return faster sometimes or have additional time/comfort in others.
- Internal travel assistant you can call to take care of all booking info as well as any changes youd like to any flights.
- Serious effort into avoiding any travel over the weekend and keeping everyone home with family during that time
Benefits:
Company Car: Company truck provided to travel to work sites
Profit Sharing: Yes 1 commission on recommended parts if purchase and installed
Employment Type
Full Time
