ServiceNow Business Analyst
ServiceNow Business Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
- Gather and analyze business requirements from stakeholders and convert them into functional and technical specifications
- Design and implement ServiceNow solutions aligned with best practices across ITSM ITOM or other relevant modules
- Develop technical documentation including data flows integration specs and process maps
- Collaborate with architects and development teams to ensure seamless integrations across systems
- Identify opportunities for automation and optimization within ServiceNow and crossplatform processes
- Participate in stakeholder meetings and act as the primary point of contact for ServiceNow functional topics
- Support testing training and deployment of ServiceNow modules and enhancements
- 7 years of handson experience in ServiceNow implementation and development
- Strong understanding of ServiceNow modules (ITSM ITOM CMDB etc.
- Proven ability to translate business needs into clear technical solutions
- Experience with REST/SOAP APIs and integration architecture
- Solid understanding of Agile delivery methodology
- Excellent communication documentation and clientfacing skills
Employment Type
Full Time
