Job Summary
As an Accounts Receivable Representative you will play a crucial role in supporting our team by managing tasks that while not directly related to collections are integral to the collection process. Your primary responsibilities will include processing invoices handling various administrative tasks and assisting with duties related to the AR representative role. You will also communicate with our sales team to address inquiries and prepare detailed reports on accounts receivable status and performance. Additionally you will provide essential administrative support to the finance team as needed.
Job Duties and Responsibilities
- Ensure invoices are uploaded daily escalating any discrepancies to management for review and action.
- Regularly pull reports of failed credit card payments update the AR file and send cases to Billing/AR Accounting for credit/rebilling.
- Run an aging report weekly and send cases to offset any zerobalance accounts or write off balances less than $3 (both positive and negative).
- Gather and compile all backup data to validate refunds/writeoffs update banking details and create appropriate tasks in Salesforce.
- Generate daily weekly and monthly reports as needed.
- Ensure ebilling/estatement reports are completed and update any missing contact information aligned with the AR rep tag of the account.
- Action all cases sent to the FinanceAccounts Receivable queue in Salesforce.
Benefits
Benefits
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Requirements What you ll bring to the table: Hands-on experience with ATS systems, i.e. SAP SuccessFactors. Ability to work independently and in a team-based environment Have an understanding of Human Resources practices; specifically those related to recruitment Be highly organized with the ability to be flexible in a fast-paced dynamic environment Be self-motivated - comfortable working with ambiguity Pro-actively manage commitments to achieve multiple priorities Possess strong written and verbal communication skills Ability to handle confidential information with discretion
Education
Bachelor's Degree