- Ensure the maintenance and effectiveness of the management system of the Certification Unit in accordance with ISO/IEC 17065 and documents of the accreditation bodies.
- Ensure that awareness to compliance to customer requirements is encouraged at all levels.
- Maintain documentation of the certification system (quality manual procedures forms etc. and ensure its control (writing editing distribution).
- Monitoring dashboard.
- Monitor corrective actions and preventive recommendations for improvement (after audits customer complaints appeal management review meetings and ISC and others) their assessment and their effectiveness.
- Organize and prepare the meetings of management review and Impartiality Safeguarding Committee
- Program organize and prepare the agenda of management reviews and write their minutes. Analyze the status of all corrective and preventive actions and submit them to the management review.
- Collect and manage suggestions for improvement.
- Manage complaint and appeal process
- Plan monitor and carry out internal audits
- Coordinate the staff performance evaluation and maintain the relevant training plans
- Monitor the development and updating as well as archiving of documents
- Act as the main contact point for the external accreditation bodies.
- Responsible to train the corresponding teammates if applicable and monitor the relevant performance.
- Provide or allocate trainings to the CU team members.
- Collect and manage suggestions for improvement.
Qualifications :
University / Bachelor degree in engineering science technology or in the field related to the quality assurance.
5 years professional experience with at least 2 to 3 years employment with testing inspection and / or certification tasks in calibration testing laboratory or inspection/certification body.
Additional Information :
Certification in ISO/IEC 17065.
Qualified internal auditor
Sound knowledge of the management system together with all policies processes and procedures of the Certification Unit
Sound knowledge of the certification requirements excluding the product technical requirements of the certification schemes of the Certification Unit
Remote Work :
No
Employment Type :
Fulltime