Porter
Porter
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Porter is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills.
- Responsible for maintaining the standards of service with guests and coworkers at all times.
- Responsible for delivering and maintaining the Forbes 5Star level of service.
- Responsible for interacting with our guests.
- Responsible for greeting and assisting guests in a timely manner.
- Responsible for escorting/delivering luggage up to the guest room.
- Ensures the standards of cleanliness and appearance for all areas.
- Works with safety as a priority and follows department and company safety standards.
- Knows and adheres to company and department policies and procedures embraces company and department culture and takes pride in the resort and amenities.
- Understands and is well versed in the resort hotel features and services including all outlets hours of operation activities and events available to guests.
- Attends required training classes and incorporates new standards service knowledge and safety into daily work practices.
- Looks for opportunities to assist peers guests other departments or leaders at all times.
- Solution oriented stays on task and promotes teamwork.
- Awareness of guest experience at all times smiles and makes eye contact and communicates professionally.
Qualifications :
High School Diploma
Passionate about hospitality
Positive learning attitude
Good communication skills
Good level of English
Additional Information :
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
