We are seeking a highly motivated and experienced Salesforce Test Analyst with Salesforce administration skills & strong testing experience to join our SUSE Salesforce Team. This role will help us to create a dedicated testing function within our existing Salesforce support and development team.
Responsibilities:
Testing and Quality Assurance: Develop and execute test plans test cases and test scripts to ensure that software meets defined requirements and quality standards. Perform various types of testing including functional integration regression and performance testing. Assist with UAT best practices and assisting the Salesforce business team to help coordinate business testing.
Configuration Management: Configure and maintain SUSE Salesforce and related software components ensuring optimal performance and stability. This may include configuring operating systems applications and network settings.
Collaboration and Communication: Effectively communicate with crossfunctional teams including product managers developers testers and stakeholders. Facilitate meetings workshops and presentations to share information and gather feedback.
Documentation: Create and maintain comprehensive documentation including requirements specifications test plans test cases user manuals and release notes.
Process Improvement: Identify opportunities for process improvement and contribute to the optimization of development and testing methodologies.
Problem Solving: Analyze and troubleshoot issues working with development teams to identify root causes and implement effective solutions.
Staying Current: Stay uptodate with the latest Salesforce technologies and industry best practices.
Requirements
Bachelors degree in Computer Science Information Technology Business Administration or a related field.
Strong understanding of software development lifecycle (SDLC) methodologies such as Agile and Waterfall.
Handson experience with Salesforce configuration Sales Cloud Service Cloud Experience Cloud.
Strong knowledge of testing methodologies and experience with various testing techniques.
Experience with setting up and maintaining automated testing would be preferred.
Excellent analytical problemsolving and communication skills (written and verbal).
Ability to work independently and as part of a team.
Strong attention to detail and a commitment to quality.
Relevant Salesforce certifications would be an advantage
Benefits
- Health insurance coverage for self spouse and kids.
- Longterm benefit savings plan with employer matching contributions.
- Opportunities for professional development and advancement within the organization.
Conduct project kick off, design sessions for converting the High-Level Design (HLD) to a Low Level Design (LLD) matching customer technical and business requirements in the areas of Virtualization and Hyper-converged Incentive structure will be discussed during the course of evaluation Infrastructure (HCI) Successfully implement the agreed LLD in the stipulated timeframe Create and submit documentation to secure sign off from the customer on the implemented project Acquire additional skills and certifications in similar or other technologies that are aligned to the vision of Power Bridge Design, setup and maintain the Customer Centre of Excellence (CoE) Assist Pre-Sales team (if Required) on vetting the solution to ensure all the solution components are proposed or covered to deliver the project as per the requirement of the customer Suggest Pre-Sales team in regards to designing solutions that are optimized technically and commercially Upskilling the teammates in your area of expertise to build the team Meet deadlines, and adapt to a fast-paced and dynamic environment. Bachelor's degree in a relevant technical field such as computer science, information technology or engineering. Additional certifications or advanced degrees are a plus. Minimum of 6+ years of Proven experience in the skillset mentioned. Professional certifications like VCP, MCSE, ITIL etc is a must Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team. Exceptional communication and interpersonal skills, with the ability to build strong client relationships and effectively communicate technical concepts to non-technical stakeholders. The customer-centric mindset with a focus on delivering exceptional service and exceeding client expectations. Strong problem-solving and decision-making abilities, with a track record of resolving complex customer issues. Knowledge of project management methodologies and best practices.
Education
Bachelor's degree