RQ09023 - Infrastructure Integration Specialist - Senior
RQ09023 - Infrastructure Integration Specialist - Senior
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Job Description
Description
Deliverables:
The Resources will act as a subject matter expert on a variety of datacenter networks and cloud projects initiatives such as:
- Enabling and supporting the day to day operations of the Government of Ontarios datacenters (GDC Colo3 and Business Connect) cloud providers (Azure Amazon Web Services (AWS) IBM and Google clouds).
- Designing configuring advance security for existing Applications Hosting environment on premises and new cloud providers.
- Assist with complex migration from on premise to the public cloud providers.
- Assist in developing operational procedures and sustaining the Government Cloud offerings.
Key Responsibilities:
- Improve and support the day to day operations of AHS and Cloud applications (ex: patching monitoring etc).
- Integrate and secure cloud services for applications.
- Provide Operational Support for Networking/Security for GDC/Colo3 Business Connect/OPCS/Perimeter Firewalls for Azure and AWS 3. Daily operational changes Incident/problem management.
- Provide on call/standby support when required. Closure of tickets in a timely manner Keeping clients/management up to date on ticket status. Must adhere to Service Level Agreement (SLA) metrics device maintenance.
- Providing technical MoP for all changes.
- Ability to provide acquire network captures and articulate/document capture and point or root cause. Ability to work on Network/Security Project Initiatives along with all keep the lights on (KTLO) activities.
SkillsExperience and Skill Set Requirements
Evaluation Breakdown:
Selection Criteria
Max Points
Technology
Technical Experience
30
Using specific examples please describe your technology experience
Cisco Nexus ACI Adaptive Security Appliance (ASA) F5 Check Point Palo Alto. Daily operational changes Incident/problem management.
Provide on call/standby support when required. Closure of tickets in a timely manner.
Keeping clients/management up to date on ticket status.
Strong conceptual and practical understanding of Networking (ACI) and VMware(NSX) Building new infrastructure with automation as per design criteria.
Provide intake and incident resolution Integration of services such as identity logging and monitoring.
Provide reports as required.
Provide skills and knowledge transfer.
Provide solution status on various project being worked on.
Demonstration of leading projects and initiatives end to end (technical and nontechnical.
Cloud Expertise
20
Using specific examples please describe the most recent experience and demonstrate your knowledge with Cloud
Demonstrated knowledge and operational support experience with Azure/AWS/GCP/IBM Cloud providers or OnPremise Cloud environments that are of the same scale as the Government of Ontario Cloud or BPS environments. Demonstrated knowklege in scripting/coding using Agile/DevOps practices to improve service deliver
Incident Analysis and Problem Solving
10
Using specific examples please describe your demonstrated knowledge/skills in Analysis and ProblemSolving
Ability to work on Network/Security Project Initiatives along with all KTLO activities. Daily usage of all Network Tools to provide proactive support (NNMI HPNA Nexus Insight Netscout Elastic Algo Sec).
General Skills
10
Using specific examples please describe your demonstrated knowledge/skills in Communications and Customer Service
Demonstrated experience of working with customers/key stakeholders and using communication skills to resolve operational issues negotiate or document process related intelligence.
Hybrid: 3 Days onsite / 2 days remote
Must Haves:
Deep networking experience with various technologies.
Incident response experience.
Must have cloud expertise in networking technologies.
Must have client relationship skills
Nice to have:
Prior OPS experience.
Employment Type
Full Time
