Manager Process Design Simulation

McDonalds is built on the foundation of Running Great Restaurants. Join our highperforming team responsible for enabling our restaurants to operate at their best and deliver exceptional customer experiences every day. Global Operations supports markets to ensure they have operational solutions and consulting resources that solve the needs of today while looking ahead to our future. 

This position sits within the Global Operations team working out of the Chicago West Loop headquarters and reports into the Director Global Operations Strategy and Standards. A successful candidate will serve as an internal consultant to corporate functional teams as well as Operations stakeholders across global markets and segments focused on continuous improvement and innovation efforts.

Business questions or topics supported could include: kitchen operations/production optimization assessment of new menu or technology product technology innovation equipment operations procedures restaurant staffing/positioning guides new restaurant concepts and design restaurant capacity/efficiency planning and operational impact of shifting trends in consumer behavior.

The role will work cross functionally with teams representing but not limited to Global Operations Real Estate Design and Development Digital Product Menu IT Strategy Digital & Market Operations and Analytics.

Position Purpose

1. Provide direct consulting support to global market Operations leaders and headquarter functional partners to frame business challenges and opportunities identify methodologies to virtually prototype and test potential solutions and provide guidance for solution development testing and implementation
2. Analyze and evaluate existing operational systems and processes to find opportunities for enhanced efficiency increased capacity and more consistent performance.
3. Optimize process design and existing simulation processes procedures and tools to ensure speed to insight quality of results and scalability of services

The ideal candidate will be:

• Committed to deeply understanding the details of current restaurant operations
• Knowledgeable and skilled in System Design Continuous Improvement Project Management Operations Process Design Modeling and Simulation Insights & Analytics
• Skilled at understanding and analyzing complex processes
• Skilled at telling stories with quantitative data to audiences at all levels
• Equally comfortable leading external vendors to execute projects and rolling up his/her sleeves to manage data and performance analytics
• Selfstarter who is confident working under tight timelines & competing demands

Principal Accountabilities

• Collaborate with crossfunctional teams to gain insight and define the direction and methodologies to address business challenges
• Build maintain and productionalize discrete event simulation models to support the global Restaurant Solutions Group functional partners and global markets.
• Serve as process design lead for cross functional innovation projects and global marketfacing consulting engagements
• Utilize process mapping and principles of mathematics science and engineering to understand and quantify processes
• Identify opportunities to improve throughput capacity and customer experience and prevent waste and inefficiency
• Provide insights and tools to support Global Operations continuous improvement efforts
• Support the development of valid and reliable innovation lab tests and inrestaurant tests
• Build and maintain the global service/production process documentation (e.g. process flows time and motion studies engineered standards etc)
• Champion data driven Operations decision making and support the development of process design and simulation skills with market partners

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $112860 $143900 per year 
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.

Qualifications :

• Bachelors Degree in Operations Research Industrial Engineering Management Science or related field. Masters or Ph.D. preferred
• Minimum 5 years business experience with dynamic responsibility in executing and leading process design and simulation/testing efforts
• Expertise with Simio Simulation Software preferred
• Prior consulting experience is highly preferred
• Knowledge of continuous process improvement processes methods and programs such as Kaizen Six Sigma Lean 5S and the appropriate application of each.
• Big Data Analytics skills a plus: Querying languages (SQL Postgres) open source data/analytics languages (Python) expertise with data analytics platforms (Alteryx) strong skills with data visualization tools (Tableau)
• Advanced Microsoft Office Skills
• Periodic travel to company locations in the U.S. and internationally for consulting training or data collection (less than 20 travel commitment)

Additional Information :

Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds longterm incentive plan.

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.