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We are looking for a Business Analyst to support a Product Manager working on a software application in the education technology field; this is one application among several offered by our organization. These applications are increasingly connected resulting in a significant amount of coordination with other teams. Your primary responsibility will be to assist the Product Manager in driving the success of the software application throughout its lifecycle. You will play a crucial role in bridging the gap between the business stakeholders and the development team by analyzing requirements gathering insights and providing actionable recommendations. Your analytical mindset organizational and planning abilities strong communication skills and understanding of software development processes will contribute to the successful delivery and continuous improvement of the product.
Key Responsibilities
Requirement Analysis
Collaborate with business stakeholders to gather analyze and document functional and nonfunctional requirements for the software application.
Translate business requirements into clear concise and actionable user stories use cases and acceptance criteria.
Work across teams to coordinate resources and remove blockers.
Product Development Support
Work closely with the Product Manager to define and prioritize product features enhancements and roadmap items.
Assist in creating and maintaining product documentation including product backlogs user guides and release notes.
Collaborate with crossfunctional teams including developers designers and quality assurance to ensure the successful delivery of product features.
User Experience (UX) Analysis
Participate in Conduct user research usability testing and user feedback analysis to gather insights into user behavior and preferences.
Identify and address usability issues and propose solutions to improve the overall user experience.
Collaborate with the design team to create wireframes prototypes and UI mockups to visualize and validate product design decisions.
Data Analysis and Reporting
Utilize analytical tools and techniques to collect and analyze data related to product usage user engagement and key performance indicators (KPIs).
Generate reports and dashboards to provide actionable insights to the Product Manager and other stakeholders.
Monitor product metrics and identify areas for improvement such as user adoption retention and satisfaction.
Stakeholder Collaboration
Act as a liaison between business stakeholders development teams and other relevant stakeholders.
Conduct effective meetings workshops and presentations to gather requirements provide updates and ensure alignment.
Facilitate communication and manage expectations between different teams and individuals involved in the product development process.
Qualifications :
Qualifications
Bachelors degree in business administration computer science or a related field preferred.
A minimum of 3 years of business analysis or project management experience in a software development environment
Strong understanding of software development methodologies such as Agile or Scrum.
Analytical mindset with the ability to collect interpret and analyze complex data sets.
Excellent written and verbal communication skills to effectively collaborate with diverse stakeholders.
Strong problemsolving skills with the ability to identify issues propose solutions and drive resolution.
Familiarity with UX principles and the ability to provide input on user interface design
Intermediate to advanced knowledge of Domo (or equivalent)
Intermediate to advanced knowledge of data analysis and information sharing using Google Suite
Intermediate to advanced knowledge of diagramming ideation wireframing and design collaboration tools such as Lucid chart and Lucid spark and Figma as well as general web development architectural principles (APIs etc)
Experienced in both lean and agile methodologies familiarity with Jira and Confluence
(Optional) Familiar with version control tools such as Github and proper branching techniques
Understanding of OKR Management methodology
(Optional) Business Knowledge: Should be familiar with relevant business terminology practices and key performance indicators (KPIs). This helps to align their analyses and recommendations with organizational goals and objectives.
(Optional) Domain Expertise: Having EdTech domain knowledge is an added advantage. This helps them understand the unique challenges regulations and requirements of EdTech industry allowing them to provide more targeted and valuable insights and solutions.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Fulltime
Remote