Key Responsibilities:
The Field Service Engineer will:
- Install commission and maintain new packaging lines ensuring they meet agreed specifications
- Conduct site acceptance tests and troubleshoot equipment issues across the entire range of secondary packaging equipment
- Provide customer training on routine maintenance and operation of Syntegon Packaging equipment
- Training customer in routine maintenance and operation of Syntegon Packaging equipment.
- Resolve electrical mechanical and software issues identifying root causes and liaising with the engineering team when necessary
- Manage customer expectations and provide detailed reporting following site visits
- Support product trials and work to tight timescales to minimise downtime
- Engage in ongoing product training to maintain uptodate knowledge of Syntegon equipment
Qualifications :
Qualifications:
- Experience in field service preferably in packaging engineering
- Qualifications in Mechatronics mechanical or electrical engineering
- Understanding of FMCG & GMP manufacturing industry
- Proficiency in electrical mechanical and software engineering including:
- Modern and legacy control systems
- Highspeed packaging machine adjustment and optimisation
- PLC theory and implementation (e.g. RsLogix Simatic Step7
Knowledge and Skills:
- Commercial awareness. Being able to spot opportunities confidence to talk to the customer about products we can offer before reporting to sales.
- An understanding of a highlevel of customer service
- Ability to prioritise and work to challenging deadlines
- Good communication skills
- Ability to work remotely with time away from home
- Full driving license
Additional Information :
We are a group of openminded and highspirited collaborators. We emphasize collaboration and mutual support. We are more than happy to support your wishes of improvement within your area of expertise. Besides that we offer a fine salary package lots of benefits and various fun social activities.
Syntegon offer:
- Competitive salary
- 25 days holiday per year public holidays
- Staff discount for various retailers including access to company benefits
- Medical cash plan
- Life Assurance 7 x annual salary)
- Income protection
- An excellent opportunity to gain experience within a global company.
Remote Work :
No
Employment Type :
Fulltime