Customer Services Operator
Customer Services Operator
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Job Description
Join a winning team at Maritime Transport. Are you looking for a challenging and rewarding career with a market leaderMaritime Transport is one of the fastest growing transport companies in the UK. We offer the most dynamic working environment and prospects to progress within the industry. Due to continued success werelooking for a Customer Service Operator based at our Birmingham depotto help us to develop our ambitious plans.
Why work for Maritime Transport
- Competitive salary
- Annual salary review (discretionary).
- Annual bonus (discretionary).
- 25 days holiday plus 8 bank holidays on top from day 1
- Life assurance cover x3 from day 1 and up to age 66
- Group personal pension.
- Employee assistance programme.
- Youll be working for one of the market leaders
Duties & Responsibilities:
- Managing our customers daily volumes.
- Dealing internally with Maritime staff to manage any issues or problems.
- Dealing externally with our customer ensuring a high standard of customer service is maintained at all times.
- 2 days a week will be based in our Birmingham depot while 3 days a week will be based at our customers office in Birmingham
An understanding of the transport industry would be preferred but not essential. Working as part of a successful team youwill possess excellent communication skills and experience of dealing directly with customers.A working knowledge ofIT systemsand Microsoft Excel is essential for the role.
The Company
Founded in 2001 by Executive Chairman John Williams Maritime Transport has evolved from small beginnings into a leading logistics company with a turnover exceeding 400m.
To date the company employs 3000 personnel across 40 sites including a network of strategic rail freight terminals with a cuttingedge fleet of 1300 Euro6 trucks and over 50 container handlers servicing a number of trains daily. Maritime has a proven track record as an intermodal operator developing and delivering low carbon container logistics solutions for first and final miles and pioneering the modal shift of UK domestic distribution from road to rail.
In 2024 the company was acquired by Swissbased global logistics and supply chain provider MEDLOG S.A. supporting Maritimes growth strategy and strengthening its market position as the UKs leading provider of integrated road and rail freight logistics.
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Employment Type
Full-Time
