Description
Position at Offshore Animal Hospital
Offshore Animal Hospital is in search of a Veterinary Practice Manager to help lead our growing team!
We offer an AMAZING benefits package which includes paid time off 401k medical/dental/vision insurance HSA and FSA available parental leave generous pet discounts and more!
Job Overview:
The Practice Manager (PM) is critical to the success of the hospital ensuring a positive culture built on shared values and direct communication creating operational efficiencies and problemsolving to improve client service and employee engagement. Typically the PM is the Integrator on the hospitals accountability chart and participates in the Pathway Planning leadership meetings.The manager exercises sound judgment and the willingness and capability to make decisions.
PM oversees the business activities of the hospital including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software and implementing safety and security procedures.
Culture and Work Environment:
- Communicates the practices values and mission to the team. Motivates staff and helps build and maintain morale.
- Upholds core values and standards.
- Holds regular staff meetings including a component of mandatory training on standards of service and standards of care.
- Promotes a cooperative working environment among staff members; understands the value of teamwork.
- Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
- Promotes continuous quality improvement (CQI) to ensure the practices success and achieve the vision.
Job Duties:
- Communicates the practices values and mission to the team. Essential in motivating staff and maintaining team morale.
- Initiates and leads programs to improve revenue client retention and employee performance.
- Works with Operation and Finance teams in preparing and managing budgets making informed decisions to ensure the hospital meets annual revenue and EBITDA targets.
- Leads Clinical Manager team responsible for daily department operations scheduling and team development.
- Partners with the Medical Director to grow the practice through the implementation of new specialty services.
- Partners in recruiting training staff onboarding new employees and noting any employee performance issues including termination.
- Accounts for an inventory control system to ensure adequate stocks of supplies are available. Plans for periodic inventory audits and counts.
- Accountable for controlled substance inventory and management.
- Supervises all maintenance activities to ensure that hospital medical standards are met.
- Promotes a clientcentered environment including resolving challenging client problems.
- Performs Office Manager functions including planning team meetings informing the team of important details in a timely manner and ensuring that all procedures are followed.
Knowledge or Experience in:
- Budgeting and financial reporting reading and analyzing P&L statements
- Multifunctional operations including budget and labor management.
- Human Resource (HR) policies and protocol development.
- Basic computer skills and practice management software knowledge are preferred.
Job Requirements:
- Experience as an Administrator/Practice Manager
- Bachelors degree in business or related field or equivalent work experience. A Masters degree is preferred
- 3 years of management experience veterinary practice management experience is REQUIRED
#TPHEE |
Required Experience:
Manager