ERP Functional Consultant
ERP Functional Consultant
Posted on :
25-03-2025
Employer Active
1 Vacancy
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Job Description
Job Summary:
We are seeking a skilled and proactive Functional Consultant to join our team and play a key role in delivering ERP/CRM solutions tailored to our clients needs. The ideal candidate will have strong analytical abilities expertise in functional areas such as business process mapping and a knack for collaborating across technical and business teams to ensure successful solution implementations.
Key Responsibilities:
- Work closely with clients to gather and analyse business requirements ensuring alignment with best practices and the organizations goals.
- Map business requirements to the ERP/CRM solution identifying gaps and proposing suitable workarounds or enhancements.
- Develop and document detailed functional specifications workflows and user stories.
- Configure and customize ERP/CRM systems to meet business needs ensuring usability and performance.
- Act as the primary liaison between business stakeholders and technical teams translating business needs into actionable technical requirements.
- Conduct system testing and user acceptance testing (UAT) to ensure solutions meet defined requirements.
- Provide handson training to end users and deliver comprehensive user documentation to support system adoption.
- Collaborate with project managers to ensure projects are delivered on time within scope and within budget.
- Troubleshoot and resolve functional issues working closely with technical teams for timely resolution.
- Stay updated on industry trends new ERP/CRM features and emerging technologies to provide innovative solutions to clients.
- Lead or participate in workshops training sessions and demonstrations for stakeholders and end users.
Key Skills & Qualifications:
- Experience: Minimum 3 years of experience as a Functional Consultant preferably with ERP/CRM systems such as Odoo SAP Microsoft Dynamics Salesforce or Zoho.
- Business Expertise: Strong understanding of business processes across functions such as finance inventory sales HR and supply chain.
- Analytical Skills: Proven ability to analyse complex business scenarios and develop actionable solutions.
- Communication Skills: Excellent verbal and written communication skills with the ability to engage effectively with stakeholders at all levels.
- Technical Knowledge: Familiarity with ERP/CRM system capabilities data migration processes and system integrations.
- Problem Solving: Strong troubleshooting skills and a proactive approach to identifying and resolving issues.
- Project Management: Ability to manage multiple projects simultaneously and deliver results in a fastpaced environment.
- Certifications (Preferred): Relevant certifications in ERP/CRM platforms (e.g. Odoo Functional Certification Salesforce Administrator).
Educational Qualifications:
Any graduate
client accounts,crm,functional specifications,troubleshooting,system integrations,zoho crm,business requirements,project management,system configuration,erp/crm solutions,training and documentation,business process mapping,erp implementations,skills,user acceptance testing,data migration
Employment Type
Full Time
Key Skills
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