This is a remote position.
Paid hours per week: 40 hours
Schedule: Monday to Thursday 8:30 AM 5:30 PM 1hour lunch break 11 AM 12 PM) Texas Central Standard Time
Friday 8:30 AM 5:30 PM 1hour lunch break (preferred afternoon)
Client Overview
Join a thriving chiropractic practice specializing in auto accident care where your bilingual skills will make a significant impact. This innovative clinic focuses exclusively on helping patients recover from car accidents working closely with attorneys to provide comprehensive care. With a range of services including chiropractic adjustments rehabilitation massage therapy and coordination with other specialists you ll be part of a dynamic team dedicated to patient recovery and wellbeing.
Job Description
As a Bilingual Virtual Assistant you ll be the linchpin in our client s chiropractic practice bridging the communication gap between Spanish and Englishspeaking patients attorneys and healthcare providers. This role offers a unique blend of healthcare administration and customer service allowing you to utilize your language skills while gaining valuable experience in the medical field. You ll manage a diverse range of tasks from handling phone calls and scheduling appointments to preparing crucial medical documentation. This position is ideal for someone who thrives in a fastpaced environment enjoys helping others and wants to play a vital role in patients recovery journeys.
Responsibilities
- Answer and manage incoming calls in both Spanish and English providing exceptional customer service to patients and attorneys
- Schedule and manage patient appointments using the practice s Electronic Medical Records (EMR) system
- Efficiently scan and attach documents to patient charts ensuring accurate and uptodate electronic records
- Prepare and organize comprehensive medical records for attorneys and pain management specialists
- Perform detailed data entry tasks including inputting patient information and exam details with high accuracy
- Collaborate remotely with the inhouse team including the office manager and chiropractors to ensure smooth clinic operations
- Assist in coordinating patient care including followups and referrals to other specialists when needed
- Handle sensitive patient information with the utmost confidentiality and professionalism
Requirements
- Nativelevel fluency in both Spanish and English (speaking reading and writing)
- Excellent phone etiquette and customer service skills with the ability to communicate effectively with patients attorneys and healthcare professionals
- Proficiency in using computers and aptitude for quickly learning new software systems particularly EMR and scheduling software
- Strong attention to detail and high accuracy in data entry and document management
- Ability to handle sensitive information with discretion and maintain strict confidentiality
- Excellent organizational and time management skills with the ability to multitask and prioritize in a fastpaced environment
- Experience in healthcare administration or customer service is preferred but not required
- Reliable internet connection and a quiet professional work environment for remote work
- Flexibility to occasionally extend working hours to meet practice needs
- Passion for helping others and contributing to patient care and recovery
Benefits
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR21305JOB
Native-level fluency in both Spanish and English (speaking, reading, and writing) Excellent phone etiquette and customer service skills, with the ability to communicate effectively with patients, attorneys, and healthcare professionals Proficiency in using computers and aptitude for quickly learning new software systems, particularly EMR and scheduling software Strong attention to detail and high accuracy in data entry and document management Ability to handle sensitive information with discretion and maintain strict confidentiality Experience in healthcare administration or customer service is preferred but not required Flexibility to occasionally extend working hours to meet practice needs Passion for helping others and contributing to patient care and recovery