AMU Multi-Functional Administrator
AMU Multi-Functional Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System
Organisations within scope are as follows:
- Hampshire and Isle of Wight Integrated Care Board
- Southern Health Foundation Trust
- Portsmouth Hospitals University NHS Trust
- University Hospital Southampton
- Solent NHS Trust
- South Central Ambulance Service
- Isle of Wight NHS Trust
- Hampshire Hospitals
Band 2 23614 per annum
Fulltime 37.5 hours per week
The Acute Medical Unit is a busy department with capacity for 108 inpatients alongside an Same Day Emergency Care Unit which can see upwards of 50 patients a day.
The department has bespoke areas for same day emergency patients GP admissions as well as delivering short stay and medical admission treatment and discharge. The department is led by a highly motivated group of consultants nurses and administrators who are committed to providing high level care with a drive to develop the service further. The current team is a very cohesive enthusiastic and supportive and works well together.
Job Summary:
To provide administrative and clerical services within the Urgent Care Group ensuring efficient effective and highquality service is provided.
This role includes working as part of a multifunctional internally rotating team across a variety of roles on a monthly rota which runs 24 hours a day seven days a week 365 days a year.
The teamwork within the dedicated speciality clinical areas to facilitate a smooth running of the patient journey by ensuring coordinated and streamlined administrative process revolve around the patient and their individual needs.
The roles are across the Acute Medical Unit Medical Same Day Emergency Care (SDEC) and Short Stay Unit which include:
- Inpatient admissions transfers and discharges
- Providing reception services for our SDEC and Acute Medical Unit services
- Tracking and filing of patient notes
- General administrative duties
- Data Quality
- Ensure that patients on pathways or time sensitive follow ups are seen within appropriate timeframes to follow up and close DNAs
- Work alongside consultants to bring existing pathways up to date
For further details please refer to the Job Description
Qualifications :
- Excellent standards of customer service
- Educated to GCSE standard or equivalent.
- Previous administrative experience
- Experience of working in an NHS Trust environment
- Previous clerical/reception experience in a similar role
- Literate and numerate
- Knowledge of Hospital systems (i.e. PAS)
Skills and Knowledge
- Ability to use a personal computer with knowledge of word processing and Windows applications.
- Working knowledge of clerical procedures.
- Ability to supervise staff and give clear guidance of expectations.
- Ability to communicate in written and oral English.
- Ability to understand and work with administrative and medical processes and practises.
- Knowledge of dealing with highly sensitive / patient confidential information.
Experience
- Ability to cope with occasionally unpleasant working conditions and exposure to acute complex situations anxious and distressed patients and relatives and care of the seriously / terminally injured or ill.
- Strong interpersonal skills
- Ability to work as part of a team and also alone
- Strong administration skills
- Effective communicator both orally and on paper
- Skill in working with crossfunctional teams
- Ability to act and ensure delivery
- Responsible and flexible attitude and approach.
Additional Information :
For more information please contact Kelly Williams (Service Manager for Acute Medicine) or Leah Smith (AMU/SSU/Medical SDEC Administrative Manager) on
We welcome the unique contributions that you can bring in terms of your education opinions culture ethnicity race sex gender identity and expression nation of origin age languages spoken veterans status colour religion disability sexual orientation and beliefs.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
