Collection Officer
Posted on :
24-03-2025
Employer Active
1 Vacancy
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Job Description
- Contact customers via phone email and inperson visits to follow up on overdue payments.
- Maintain accurate records of payment statuses and collection efforts.
- Negotiate payment plans and settlement arrangements when necessary.
- Identify and escalate problematic accounts to management for further action.
- Collaborate with internal teams (Finance Sales and Customer Service) to resolve disputes.
- Prepare and submit regular collection reports to management.
- Ensure compliance with company policies and legal regulations related to debt recovery.
- Maintain professionalism and courtesy while handling sensitive financial matters.
Qualifications :
- Education: Bachelors degree in Finance Accounting Business Administration or a related field preferred.
- Experience: 5 years of experience in collections credit control or a similar role.
- Skills:
- Strong communication and negotiation skills.
- Knowledge of debt collection laws and regulations.
- Proficiency in MS Office and financial software.
- Ability to handle difficult situations with patience and professionalism.
- Attention to detail and strong analytical skills.
Preferred Qualifications:
- Experience in the Chemical Construction sector is a plus.
- Knowledge of SAP software.
- Bilingual proficiency is an advantage.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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